Guest Experience Ambassador — Event Staff (Part-Time)

Oak View Group; New Caney (TX); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group (OVG) seeks an Event Staff member for Caney Pines Convention Center in New Caney, TX. You will welcome guests, verify tickets, answer questions, and assist with seating and venue policies during events.

The role is part-time with an hourly rate of $15.22 to $17.50 and requires flexibility to work nights, weekends, and holidays. Benefits include a 401(k) savings plan and matching.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience preferred.
• Strong interpersonal and communication skills.
• Ability to stand and walk for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Welcome guests and provide exceptional customer service.
• Verify tickets and assist guests with locating seats and venue amenities.
• Monitor assigned areas and report safety concerns.
• Provide guidance and information regarding concessions, restrooms, parking, and convention center policies.
• Assist with crowd management before, during, and after events.
• Respond professionally to guest questions and concerns.
• Support emergency procedures as directed.
• Maintain a professional appearance and positive attitude.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Stand and walk

Education

High school diploma or equivalent

Job description

Oak View Group (OVG) seeks an Event Staff member for Caney Pines Convention Center in New Caney, TX. You will welcome guests, verify tickets, answer questions, and assist with seating and venue policies during events.

The role is part-time with an hourly rate of $15.22 to $17.50 and requires flexibility to work nights, weekends, and holidays. Benefits include a 401(k) savings plan and matching.