Event Staff | Part-Time | Caney Pines Convention Center

Oak View Group; New Caney (TX); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group (OVG) seeks an Event Staff member for Caney Pines Convention Center in New Caney, TX. You will welcome guests, verify tickets, answer questions, and assist with seating and venue policies during events.

The role is part-time with an hourly rate of $15.22 to $17.50 and requires flexibility to work nights, weekends, and holidays. Benefits include a 401(k) savings plan and matching.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience preferred.
• Strong interpersonal and communication skills.
• Ability to stand and walk for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Welcome guests and provide exceptional customer service.
• Verify tickets and assist guests with locating seats and venue amenities.
• Monitor assigned areas and report safety concerns.
• Provide guidance and information regarding concessions, restrooms, parking, and convention center policies.
• Assist with crowd management before, during, and after events.
• Respond professionally to guest questions and concerns.
• Support emergency procedures as directed.
• Maintain a professional appearance and positive attitude.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Stand and walk

Education

High school diploma or equivalent

Job description

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Event Staff team delivers exceptional customer service while ensuring a safe, welcoming, and enjoyable experience for all guests attending events at the Convention Center. Team members assist with guest wayfinding, access control, crowd management, and event support while serving as ambassadors for the venue. This role pays an hourly rate of $15.22 - $17.50.

Benefits for Part-Time roles

401(k) Savings Plan and 401(k) matching.

This position will remain open until February 5, 2027.

About The Venue

Caney Pines Convention Center is East Montgomery County's premier destination for conventions, meetings, trade shows, banquets, and community events. Owned by the East Montgomery County Improvement District (EMCID) and managed by Oak View Group (OVG), the approximately 210,000-square-foot facility features a 55,000-square-foot ballroom/exhibition hall, flexible meeting space, and expansive pre-function areas designed to accommodate events of all sizes. Strategically located in Valley Ranch Town Center, Caney Pines Convention Center is positioned to serve as a leading gathering place for business, tourism, and community engagement.

Responsibilities

• Welcome guests and provide exceptional customer service.
• Verify tickets and assist guests with locating seats and venue amenities.
• Monitor assigned areas and report safety concerns.
• Provide guidance and information regarding concessions, restrooms, parking, and convention center policies.
• Assist with crowd management before, during, and after events.
• Respond professionally to guest questions and concerns.
• Support emergency procedures as directed.
• Maintain a professional appearance and positive attitude.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent is preferred.
• Customer service experience is preferred.
• Strong interpersonal and communication skills.
• Ability to stand and walk for extended periods.
• Availability to work nights, weekends, and holidays.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.