Guest Experience Ambassador

Smokymountains; Tennessee; On-site; USD 21,000 - 22,000; Full time

Job summary

Smokymountains in Tennessee seeks a friendly, welcoming guest services attendant to join our legendary team. You will be the first impression, greeting guests and assisting with inquiries while maintaining a high level of service and a polished appearance.

Ideal candidates are well-spoken, courteous problem solvers with a passion for pleasing guests and a desire to build a meaningful career in hospitality. The role offers competitive pay and benefits with travel and dining perks.

Qualifications

• High school diploma or equivalent is required.
• Hospitality experience is required.
• Must have a valid drivers license.

Responsibilities

• Assist guests with questions and directions.
• Check-ins and check-outs, including luggage delivery.
• Escort guests to rooms with a proper and accurate tour.
• Maintain the propertys appearance and cleanliness.
• Assist with event setup and special activities.

Skills

Communication skills

Guest service oriented

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

MS Office

Job description

Smokymountains in Tennessee seeks a friendly, welcoming guest services attendant to join our legendary team. You will be the first impression, greeting guests and assisting with inquiries while maintaining a high level of service and a polished appearance.

Ideal candidates are well-spoken, courteous problem solvers with a passion for pleasing guests and a desire to build a meaningful career in hospitality. The role offers competitive pay and benefits with travel and dining perks.