Guest Experience Agent - Front Desk Concierge

The Post Oak; Nevada; On-site; USD 18,184 - 25,898; Full time

Job summary

The Post Oak hotel in Nevada is hiring a Front Desk Agent responsible for welcoming guests, managing reservations, and providing exceptional customer service. Key duties include verifying reservations, processing payments, and ensuring a positive guest experience. Candidates should have strong communication skills and previous customer service experience, preferably in a hotel setting. The role requires standing for long periods and offers a competitive hourly wage of $16.00. Join The Post Oak to be part of a dedicated team that values kindness and professionalism in hospitality.

Qualifications

• Previous work experience in front desk, reservations or hotel cashiering preferred.
• Must be able to stand for extended periods.
• Excellent oral and written communication skills required.

Responsibilities

• Verify reservation information and register guests upon arrival.
• Provide general information to guests and respond to inquiries.
• Manage cash bank and ensure accurate cashier transactions.

Skills

Customer service skills

Effective communication

Knowledge of local area

Education

Associate’s degree preferred

Job description

The Post Oak hotel in Nevada is hiring a Front Desk Agent responsible for welcoming guests, managing reservations, and providing exceptional customer service. Key duties include verifying reservations, processing payments, and ensuring a positive guest experience. Candidates should have strong communication skills and previous customer service experience, preferably in a hotel setting. The role requires standing for long periods and offers a competitive hourly wage of $16.00. Join The Post Oak to be part of a dedicated team that values kindness and professionalism in hospitality.