Guest Experience Agent

Sage Hospitality Group; Sonoma (CA); On-site; USD 28,913 - 41,179; Full time

Job summary

Sage Hospitality Group is looking for individuals to join their team as Guest Service Representatives in Sonoma, California. The role involves greeting guests, managing check-ins and check-outs, and providing excellent customer service.

This position requires a high school diploma, with fluency in English and some experience preferred. The pay rate is $25.44 per hour with responsibilities including cash handling and maintaining guest relations.

Qualifications

• High school diploma or equivalent required.
• Mathematical aptitude and knowledge of cash handling procedures necessary.
• Experience in dealing with the public preferred.

Responsibilities

• Greet arriving guests and complete check-in procedures.
• Facilitate guest departures and close accounts.
• Calculate and post guest accounts accurately.

Skills

Oral and written English fluency

Customer service skills

Mathematical aptitude

Cash handling procedures

Organizational skills

Education

High School diploma or equivalent

Job description

Sage Hospitality Group is looking for individuals to join their team as Guest Service Representatives in Sonoma, California. The role involves greeting guests, managing check-ins and check-outs, and providing excellent customer service.

This position requires a high school diploma, with fluency in English and some experience preferred. The pay rate is $25.44 per hour with responsibilities including cash handling and maintaining guest relations.