Guest Experience Agent | Daily Pay & Benefits

Schulte Hospitality Group; Berkeley (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Daily pay

Telemedicine

Health insurance

401k

Parental leave

PTO

Holiday pay

Pet insurance

Employee discounts

Job summary

Schulte Hospitality Group is seeking a dynamic Guest Service Representative to join our team in Berkeley, CA. This frontline role focuses on delivering hospitality, recognizing guests, and supporting a seamless check-in experience within a fast-paced environment.

The position requires strong communication, time management, and a genuine commitment to guest service. Our benefits package and daily pay option enhance a rewarding, employee-focused workplace.

Qualifications

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• Minimum of High School education.

Responsibilities

• Greets guests on arrival with personal recognition.
• Assist with welcome amenities and VIP escort.
• Answer calls within three rings with a smile.
• Maintain front desk area clean and organized.
• Handle cash bank with proper procedures.
• Support lobby activation and guest needs.
• Protect guest PPI data and follow check-in/out procedures.
• Attend to guest inquiries and perform other duties as assigned.

Skills

Basic computer skills

Effective communication

Time management

Guest service mindset

Education

High School diploma

1 year Front Desk Operations

Job description

Schulte Hospitality Group is seeking a dynamic Guest Service Representative to join our team in Berkeley, CA. This frontline role focuses on delivering hospitality, recognizing guests, and supporting a seamless check-in experience within a fast-paced environment.

The position requires strong communication, time management, and a genuine commitment to guest service. Our benefits package and daily pay option enhance a rewarding, employee-focused workplace.