Guest Experience Advocate — Flexible Schedule

Target; Village of Spring Valley (NY); Sur place; USD 22 000 - 29 000; Plein temps

Résumé du poste

Target is seeking a Guest Advocate in our stores to create an inviting guest experience and help guests with inquiries, returns, and product questions. You will greet customers, assist with finding items, and process transactions with accuracy while maintaining store standards.

The role emphasizes flexibility for nights, weekends, and peak shopping times, along with training to excel in both in-store and digital services, including Drive Up and online ordering support.

Qualifications

• Communicating effectively, including using positive language and attentive to guests needs.
• Welcoming and helpful attitude toward guests and other team members.
• Attention to detail while prioritizing tasks.
• Willing to educate guests and engage around products and services.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Work both independently and with a team.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Resolve guest questions quickly on the spot.

Responsabilités

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments.
• Greet guests and make them feel welcome.
• Help guests find what they need or resolve issues for a smooth shopping experience.
• End every guest transaction with a sincere thank you.
• Assist peers and support team efforts with a positive attitude.
• Promote and explain current promos and Target App features to guests.
• Demonstrate a service culture that prioritizes the guest experience and loyalty programs.

Connaissances

Guest interaction

Effective communication

Attention to detail

Teamwork

Flexibility

Multitasking

Tech proficiency

Description du poste

Target is seeking a Guest Advocate in our stores to create an inviting guest experience and help guests with inquiries, returns, and product questions. You will greet customers, assist with finding items, and process transactions with accuracy while maintaining store standards.

The role emphasizes flexibility for nights, weekends, and peak shopping times, along with training to excel in both in-store and digital services, including Drive Up and online ordering support.