Guest Experience Advocate - Flexible Schedule

Target; Kissimmee (FL); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

Target is seeking a Guest Advocate in Kissimmee, FL. You will greet guests, help them find products, and resolve issues to ensure a smooth, friendly shopping experience at checkout and Drive Up or Order Pick Up. The role involves promoting benefits and assisting with loyalty programs while maintaining safety and a respectful team environment.

You will learn to use handheld scanners, communicate across devices, and support guests with multiple shopping channels in a fast-paced store setting.

Qualifications

• Communicating effectively with guests to create a welcoming experience.
• Blending problem solving with decision making to resolve guest concerns.
• Adapting to different guest interactions and situations.
• Promoting Target benefits, offerings and services to guests.

Responsibilities

• Create an easy, inspiring and friendly guest experience by greeting guests and assisting with needs.
• Help guests find items and resolve issues to ensure a smooth shopping experience.
• End every guest interaction with a sincere thank you.
• Support peers and maintain a positive, respectful attitude throughout shifts.
• Explain and demonstrate use of Target App features and loyalty programs.

Skills

Guest interaction

Problem solving

Teamwork

Flexibility

Job description

Target is seeking a Guest Advocate in Kissimmee, FL. You will greet guests, help them find products, and resolve issues to ensure a smooth, friendly shopping experience at checkout and Drive Up or Order Pick Up. The role involves promoting benefits and assisting with loyalty programs while maintaining safety and a respectful team environment.

You will learn to use handheld scanners, communicate across devices, and support guests with multiple shopping channels in a fast-paced store setting.