Guest Experience Advocate | Flexible Schedule

Target; Issaquah (WA); On-site; USD 29,000 - 43,000; Part time

Job summary

Target is hiring a Guest Advocate to help guests and teammates in a fast-paced retail environment. You will greet guests, assist with their needs, and promote current promos while delivering exceptional service.

The role requires adaptability to varying shifts, strong attention to detail, and knowledge of store tools and services to resolve guest issues and improve the shopping experience.

Qualifications

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

Responsibilities

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
• Create a welcoming experience by greeting guests as you are completing your daily tasks.
• When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
• Make the guest aware of current promos, store activities and events.
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
• Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
• Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
• Understand and show guests how to use the features and offerings within the Target App including Wallet.

Job description

Target is hiring a Guest Advocate to help guests and teammates in a fast-paced retail environment. You will greet guests, assist with their needs, and promote current promos while delivering exceptional service.

The role requires adaptability to varying shifts, strong attention to detail, and knowledge of store tools and services to resolve guest issues and improve the shopping experience.