Guest Experience Advocate — Flexible Hours & Training

Target; Mundelein (IL); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Flexible schedule

Training program

Job summary

Target is seeking a Guest Advocate to deliver an easy, inspiring, and friendly guest experience in a fast-paced retail environment. You will greet guests, assist with finding products, explain benefits, and process transactions with a courteous finish.

Ideal candidates enjoy helping others, adapt to varying shifts (nights, weekends, holidays), and are comfortable using the Target App and handheld scanners to support order pick up, drive-up, and returns.

Qualifications

• Excellent guest interaction and communication skills.
• Ability to promote and explain benefits, offerings and services to guests.
• Comfort adapting to a fast-paced, physically active role.
• Willingness to learn and use store technology and apps.

Responsibilities

• Create an easy, inspiring and friendly guest experience.
• Help guests find what they need and resolve issues for a smooth shopping experience.
• End every guest transaction with a sincere thank you.
• Support guest services such as Order Pick Up and Drive Up while adhering to policies.

Skills

Communicating effectively

Positive language

Guest needs awareness

Welcoming attitude

Attention to detail

Educate guests on products/services

Communication across devices

Teamwork

Multitasking

Problem solving

Tools

Target App

Handheld scanners

Job description

Target is seeking a Guest Advocate to deliver an easy, inspiring, and friendly guest experience in a fast-paced retail environment. You will greet guests, assist with finding products, explain benefits, and process transactions with a courteous finish.

Ideal candidates enjoy helping others, adapt to varying shifts (nights, weekends, holidays), and are comfortable using the Target App and handheld scanners to support order pick up, drive-up, and returns.