Guest Experience Advocate - Flexible Hours & Quick Service

Target; Richmond (VA); On-site; USD 19,000 - 29,000; Part time

Job summary

Target in Richmond, VA is seeking a Guest Advocate to help guests and teammates by delivering a welcoming experience, answering questions, and solving problems. You will guide guests through promotions, app features, and loyalty enrollment while supporting checkout and store operations.

Join a fast-paced team where reliability, teamwork, and a service-first mindset are essential, including availability for nights, weekends, and holidays as needed.

Qualifications

• Communicate effectively and use positive language to assist guests
• Welcoming and helpful attitude toward guests and team members
• Pay attention to detail while prioritizing tasks
• Willing to educate guests about products and services
• Ability to communicate on multiple frequency devices and operate handheld scanners
• Work both independently and with a team
• Stay focused and composure in a fast-paced environment and manage multiple tasks

Responsibilities

• Demonstrate a service culture that prioritizes the guest experience
• Greet guests and assist with tasks to create a welcoming environment
• Engage with guests to solve their specific needs and explain benefits
• Be knowledgeable about store products, tools, and services to resolve issues
• Inform guests about promos and store activities and events
• Explain and promote Target Loyalty programs and assist with sign-up
• Scan and bag items efficiently and accurately, following safety standards
• Support Drive Up, Order Pick Up, and online ordering workflows

Skills

Communication

Guest interaction

Teamwork

Problem solving

Flexibility

Attention to detail

Handheld scanners

POS systems

Tools

Handheld scanners

POS systems

Job description

Target in Richmond, VA is seeking a Guest Advocate to help guests and teammates by delivering a welcoming experience, answering questions, and solving problems. You will guide guests through promotions, app features, and loyalty enrollment while supporting checkout and store operations.

Join a fast-paced team where reliability, teamwork, and a service-first mindset are essential, including availability for nights, weekends, and holidays as needed.