Guest Experience Advocate - Flexible Hours, $18/hr Start

Target; Alexandria (VA); On-site; USD 20,000 - 29,000; Full time

Job summary

Target is seeking a Guest Advocate to help guests have a positive shopping experience in our Alexandria, VA store. The role involves greeting guests, assisting with product needs, and guiding them through Target App features and loyalty programs.

We value friendly communication, teamwork, and the ability to work in a fast-paced environment. This role includes handling returns, assisting with Drive Up and Order Pick-Up, and maintaining a clean, safe store area.

Qualifications

• Communicating effectively with guests using positive language.
• Welcoming and helpful attitude toward guests and fellow team members.
• Attention to detail while prioritizing tasks.
• Willing to educate guests about products and services.
• Ability to operate handheld scanners and multiple frequency devices.
• Work independently and with a team.
• Stay focused and multi-task in a fast-paced environment.
• Resolve guest questions quickly on the spot.

Responsibilities

• Create a friendly guest experience by greeting and assisting guests.
• Help guests find items and resolve issues for a smooth shopping experience.
• End every guest transaction with a sincere thank you.
• Support team efforts and assist peers as needed.
• Promote Target App features and loyalty programs to guests.
• Scan and bag items accurately and comply with safety standards.
• Assist guests with Order Pick-Up, Drive Up, and online ordering enrollment.

Skills

Effective communication

Customer service

Teamwork

Attention to detail

Guest education

Multidevice & scanner use

Problem solving

Positive attitude

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to help guests have a positive shopping experience in our Alexandria, VA store. The role involves greeting guests, assisting with product needs, and guiding them through Target App features and loyalty programs.

We value friendly communication, teamwork, and the ability to work in a fast-paced environment. This role includes handling returns, assisting with Drive Up and Order Pick-Up, and maintaining a clean, safe store area.