Guest Experience Advocate - Flexible Hours

Target; Flower Mound (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Target is hiring a Guest Advocate in Texas to greet guests, help them find items, and resolve issues to ensure a smooth shopping experience. You will promote store promotions, guide guests on using Target App features, and support services such as Order Pick Up and Drive Up. A friendly, flexible team player is essential for success in our fast-paced environment.

The role emphasizes excellent guest service, adaptability, and effective communication while maintaining store standards and safety.

Qualifications

• Strong communication and welcoming guest approach.
• Ability to solve issues quickly and politely.
• Flexible to work varying shifts, including nights and weekends.

Responsibilities

• Greet guests and help them find what they need.
• Resolve guest concerns to ensure a smooth shopping experience.
• Explain features, benefits, and how to use the Target App and services.
• Process returns/exchanges per store policy.
• Maintain a clean, stocked work area and assist peers as needed.
• Support guest services like Order Pick Up and Drive Up.

Skills

Guest interaction

Problem solving

Adaptability

Customer service

Tools

Handheld scanners

Job description

Target is hiring a Guest Advocate in Texas to greet guests, help them find items, and resolve issues to ensure a smooth shopping experience. You will promote store promotions, guide guests on using Target App features, and support services such as Order Pick Up and Drive Up. A friendly, flexible team player is essential for success in our fast-paced environment.

The role emphasizes excellent guest service, adaptability, and effective communication while maintaining store standards and safety.