Guest Experience Advocate - Fast-Paced, Flexible Hours

Target; Alpharetta (GA); On-site; USD 22,000 - 23,000; Full time

Job summary

Target is seeking a Guest Advocate in Alpharetta, GA to deliver a welcoming, helpful and efficient guest experience across in-store and digital services. You will greet guests, help them find what they need, resolve issues, and explain benefits of loyalty programs and app features such as Wallet, Order Pick-Up and Drive Up, while maintaining accuracy and safety.

This role emphasizes flexible scheduling, teamwork, strong communication and a customer-first mindset, with comprehensive training

Qualifications

• Excellent communication and guest service skills.
• Ability to remain calm in a fast-paced environment.
• Willingness to learn Target's products, services and loyalty offerings.

Responsibilities

• Greet guests and create a welcoming, friendly first impression.
• Help guests find products and resolve issues to ensure a smooth shopping experience.
• Explain and promote Target loyalty programs and app features (Wallet, Order Pick-Up, Drive Up).
• Maintain store cleanliness and assist peers as needed.

Skills

Guest interaction

Customer service

Communication

Teamwork

Problem solving

Job description

Target is seeking a Guest Advocate in Alpharetta, GA to deliver a welcoming, helpful and efficient guest experience across in-store and digital services. You will greet guests, help them find what they need, resolve issues, and explain benefits of loyalty programs and app features such as Wallet, Order Pick-Up and Drive Up, while maintaining accuracy and safety.

This role emphasizes flexible scheduling, teamwork, strong communication and a customer-first mindset, with comprehensive training