Guest Experience & Admissions Specialist

Answers in Genesis; Kentucky; On-site; USD 32,000 - 42,000; Full time

Job summary

Answers in Genesis is seeking an Admissions Specialist for Ark Encounter in Williamstown, KY. You will ensure a smooth entry experience by greeting guests, directing queues, and providing clear information about attractions and events.

The role requires cash handling, excellent customer service, and the ability to stay active in outdoor settings while upholding AiG’s faith-based mission and core values.

Qualifications

• Customer service experience preferred.
• Ability to handle cash and transactions.
• Able to stand for long periods outdoors.
• Must agree with AiG Statement of Faith.

Responsibilities

• Greet guests and provide directions and information at admission points.
• Direct guests and manage flow to ensure a frictionless visit.
• Answer questions and assist with wayfinding and event details.
• Assist guests with mobility devices and wheelchairs as needed.
• Perform other duties as assigned by management.

Skills

Customer service

Cash handling

Communication

Crowd control

Job description

Answers in Genesis is seeking an Admissions Specialist for Ark Encounter in Williamstown, KY. You will ensure a smooth entry experience by greeting guests, directing queues, and providing clear information about attractions and events.

The role requires cash handling, excellent customer service, and the ability to stay active in outdoor settings while upholding AiG’s faith-based mission and core values.