Ark Encounter Admissions Specialist Full Time

Answers in Genesis; Kentucky; On-site; USD 32,000 - 42,000; Full time

Job summary

Answers in Genesis is seeking an Admissions Specialist for Ark Encounter in Williamstown, KY. You will ensure a smooth entry experience by greeting guests, directing queues, and providing clear information about attractions and events.

The role requires cash handling, excellent customer service, and the ability to stay active in outdoor settings while upholding AiG’s faith-based mission and core values.

Qualifications

• Customer service experience preferred.
• Ability to handle cash and transactions.
• Able to stand for long periods outdoors.
• Must agree with AiG Statement of Faith.

Responsibilities

• Greet guests and provide directions and information at admission points.
• Direct guests and manage flow to ensure a frictionless visit.
• Answer questions and assist with wayfinding and event details.
• Assist guests with mobility devices and wheelchairs as needed.
• Perform other duties as assigned by management.

Skills

Customer service

Cash handling

Communication

Crowd control

Job description

Ark Encounter Admissions Specialist Full Time# Ark Encounter Admissions Specialist Full TimeArk Encounter - Williamstown, KY 41097## OverviewPosition TypeFull TimeCategoryOperations## DescriptionThe Attraction Admissions Specialist is responsible for creating a frictionless guest experience. This includes parking attendants, ticketing, and loading and unloading buses, from the front gate through the guest drop-off at the attraction. A frictionless experience requires meeting entry timing goals by providing information for continuous improvement. This position has a career path to fit your professional growth goals through professional development to achieve great results by tackling challenges while having fun along the way.This position will allow one to impact others through a service mindset centered on making an eternal difference. This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God-honoring fashion. This position provides opportunities for spiritual, personal, and professional development. **Responsibilities*** Promote the mission and standards of Answers in Genesis.* Create a SERVE culture environment in all work done.* Approach all tasks with a second mile mindset.* Prioritize personal integrity in all interactions and assignments.* Provide excellent service to all guests by creating a frictionless experience throughout their visit to the attraction.* Workstation may be located at the attraction entry/exit points, admissions ticketing windows, bus loading areas, and parking lot.* Provide excellent service to all guests by greeting, directing guests, and answering questions related to attraction and event information and wayfinding.* Proactively engage guests to assertively direct and enforce traffic flow.* Assist guests with renting wheelchairs, strollers, and other mobility devices.* And all other duties and responsibilities assigned by management.## Qualifications**Requirements*** Must agree with and be able to sign our Statement of Faith.* Maintains a personal relationship with Jesus Christ.* Regularly attends a local Bible-believing church.* Customer service skills: friendly and courteous with guests* Assertive in directing traffic flow and giving directions to large crowds.* Basic Math skills: Accuracy in cash and financial transactions with guests* Organizational skills: rotation of date sensitive inventory and cleaning* Must be able to stand and move about throughout the attraction for the entire length of shift.* Perform duties in varied temperature and weather conditions throughout the attraction (e.g., extreme heat/cold, wind, rain, snow)* Bend and lift between 25 to 75 pounds.* Punctual: arriving at workstations at the scheduled time**Items Needed for Possible Employment*** Completion of on-line application, https://answersingenesis.org* Salary Requirements* Salvation Testimony* Creation Belief Statement* Confirmation of your agreement with the AiG Statement of Faith (AiG Statement of Faith can be found on the website). https://answersingenesis.org/about/faith/* Completion of a Background Check and Pre-Employment Drug Screen