Guest Experience & Admin Coordinator

Heartlandcommunity; Medina (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Heartlandcommunity in Medina, Ohio, seeks a dedicated individual for an Administrative Support role focusing on visitor experience and office management. The ideal candidate will manage phone calls, assist various teams, and ensure a welcoming environment for staff and visitors alike.

The position requires a high school diploma and related experience in customer service or reception. Candidates should be proficient in Google Workspace and familiar with office technology systems. Remote work is not available for this role.

Qualifications

• One year related reception/customer service experience in an office setting required.
• Strong computer literacy, with experience in Google Workspace (Docs, Sheets, Drive, Gmail) required.
• Satisfactory results on background check process.

Responsibilities

• Responsible for handling visitor experience and phone calls.
• Provide administrative support to various teams and manage church email.
• Maintain a clean and welcoming office environment and ensure supply management.

Skills

Customer service

Proficient in Google Workspace

Confidentiality

Office equipment literacy

Adaptability in fast-paced environments

Education

High school diploma or equivalent

Tools

Mailchimp

Planning Center

Asana

OfficeRnD

Job description

Heartlandcommunity in Medina, Ohio, seeks a dedicated individual for an Administrative Support role focusing on visitor experience and office management. The ideal candidate will manage phone calls, assist various teams, and ensure a welcoming environment for staff and visitors alike.

The position requires a high school diploma and related experience in customer service or reception. Candidates should be proficient in Google Workspace and familiar with office technology systems. Remote work is not available for this role.