Guest-Driven Budtender: Cannabis Knowledge & POS Pro

Buds Goods; Worcester (MA); On-site; USD 22,000 - 28,000; Full time

Job summary

Buds Goods is seeking a Budtender to deliver an exceptional guest experience in a fast-paced retail cannabis setting. You will assist guests, educate them on products, and complete compliant cannabis transactions with diligence and care.

This role emphasizes hospitality, knowledge of cannabis, and teamwork. You will work on-site at our Worcester location, ensuring a clean, compliant, and welcoming environment for guests. Training on products and policies will be provided.

Qualifications

• High school diploma or equivalent - required
• One or more years of work experience - required
• Retail, hospitality or customer-facing experience - preferred
• Cannabis industry experience - preferred
• Cash-handling experience - preferred
• Experience using POS or other retail technology - preferred
• Strong communication & interpersonal skills - required

Responsibilities

• Welcome every guest with a friendly, professional & hospitality-driven approach
• Guide guests through the retail experience & help navigate available cannabis products
• Listen to guest needs & preferences & provide appropriate product information
• Maintain strong working knowledge of the products, brands & promotions available on the menu
• Educate guests on product types, consumption methods, storage requirements & other Company-approved product information
• Complete guest transactions accurately & efficiently through the point-of-sale system
• Help maintain efficient guest flow during both high- & low-volume periods
• Create positive interactions that build guest trust, loyalty & repeat business
• Represent Bud's values & brand professionally during every guest interaction

Skills

Hospitality

Cannabis product knowledge

Interpersonal communication

Cash-handling

Attention to detail

POS systems

Teamwork

Adaptability

Multilingual

Education

High school diploma or equivalent

Tools

POS system

Job description

Buds Goods is seeking a Budtender to deliver an exceptional guest experience in a fast-paced retail cannabis setting. You will assist guests, educate them on products, and complete compliant cannabis transactions with diligence and care.

This role emphasizes hospitality, knowledge of cannabis, and teamwork. You will work on-site at our Worcester location, ensuring a clean, compliant, and welcoming environment for guests. Training on products and policies will be provided.