Guest Delivery Runner | 2nd Shift Hospitality Support

Travel + Leisure Co.; Orlando (FL); Hybride; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Flexible spending accounts

Life insurance

Disability

Paid time off

401k

Résumé du poste

Travel + Leisure Co. is hiring a Houseperson - Guest Delivery Runner at Club Wyndham Bonnet Creek Resort in Orlando, FL.

This role supports the housekeeping team and ensures guest requests are delivered promptly during the 2nd shift (typically 3:30pm–12AM), with occasional overnight shifts. You will deliver items to guest suites, maintain inventories of amenities, and keep storage areas clean and organized while following safety protocols.

Qualifications

• Detail oriented with organizational skills.
• Familiarity with cleaning products and equipment.
• Ability to read and comprehend routine instructions, short correspondence and memos.
• Ability to give high priority to customer service.
• Ability to receive, sort, and fold laundry.
• Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.
• Must be people oriented and able to work independently or with others as needed.
• Valid Florida Driver’s License required.

Responsabilités

• Deliver items to guest suites in a timely and courteous manner, following the company’s protocols.
• Perform and maintain inventories of guest amenities as required. Stocks and/or restocks supplies’ storages as needed.
• Maintain positive customer and associate relationships: Respond appropriately to guest and associate inquiries and concerns to ensure total guest satisfaction.
• Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures.
• Performs other duties as needed.

Connaissances

Customer service

Detail oriented

Reading comprehension

Teamwork

Description du poste

Travel + Leisure Co. is hiring a Houseperson - Guest Delivery Runner at Club Wyndham Bonnet Creek Resort in Orlando, FL.

This role supports the housekeeping team and ensures guest requests are delivered promptly during the 2nd shift (typically 3:30pm–12AM), with occasional overnight shifts. You will deliver items to guest suites, maintain inventories of amenities, and keep storage areas clean and organized while following safety protocols.