Guest Delivery Runner - 2nd Shift / Overnight

Travel Leisure Resort Development Inc; Florida; On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off

Job summary

Travel + Leisure Co. is hiring for a guest services/housekeeping role at the Bonnet Creek Resort in Florida. The position requires 2nd shift (typically 3:30pm-12AM) with occasional overnight shifts.

Pay starts at $15.50/hour plus a $1/hour differential for overnight shifts. You will deliver items to guest suites, maintain amenities inventories, and restock supplies while ensuring guest satisfaction. Ideal candidates are detail oriented, customer-focused, able to read routine instructions, and

Qualifications

• Detail oriented with organizational skills.
• Familiarity with cleaning products and equipment.
• Ability to read and comprehend routine instructions, short correspondence and memos.
• Ability to give high priority to customer service.
• Ability to receive, sort, and fold laundry.
• Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.
• Must be people oriented and able to work independently or with others as needed.
• Valid Florida Driver’s License required.

Responsibilities

• Deliver items to guest suites in a timely and courteous manner, following the company’s protocols.
• Perform and maintain inventories of guest amenities as required.
• Stocks and/or restocks supplies’ storages as needed.
• Maintain positive customer and associate relationships: Respond appropriately to guest and associate inquiries and concerns to ensure total guest satisfaction.
• Promote team work and quality service through daily communications and coordination with other departments.
• Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures.
• Performs other duties as needed.

Skills

Detail oriented

Customer service

Reading ability

Professional appearance

Team player

Driver’s license

Job description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Now hiring immediately for our Club Wyndham Bonnet Creek Resort. Must be able to work 2nd Shift (typically 3:30pm-12AM) with availability to work occasional overnight shifts if needed. Pay is $15.50/hour, plus $1/hour differential for overnight shifts.

How You'll Shine

• Deliver items to guest suites in a timely and courteous manner, following the company’s protocols.
• Perform and maintain inventories of guest amenities as required.
• Stocks and/or restocks supplies’ storages as needed.
• Maintain positive customer and associate relationships: Respond appropriately to guest and associate inquiries and concerns to ensure total guest satisfaction.
• Promote team work and quality service through daily communications and coordination with other departments.
• Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures.
• Performs other duties as needed.

What You'll Bring

• Detail oriented with organizational skills.
• Familiarity with cleaning products and equipment.
• Ability to read and comprehend routine instructions, short correspondence and memos.
• Ability to give high priority to customer service.
• Ability to receive, sort, and fold laundry.
• Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.
• Must be people oriented and able to work independently or with others as needed.
• Valid Florida Driver’s License required.

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Company Culture

Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.