Guest Concierge & Seating Specialist

Hunter Super Techs - TurnPoint; Buffalo (NY); On-site; USD 21,000 - 26,000; Full time

Job summary

Hunter Super Techs - TurnPoint in Buffalo, NY is seeking a friendly Host to warmly welcome guests and manage the host station. You will review seating plans and reservation books to optimize flow and seating efficiency.

You will seat guests, monitor wait times, maintain clean dining areas, and interact with guests to ensure satisfaction. The role requires clear communication with guests and team members and handling calls on the restaurant telephone line during shifts.

Qualifications

• Prior experience in a guest service environment preferred.
• Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks.
• Ability to effectively communicate with guests and team members.

Responsibilities

• Review floor plan and reservation book daily to create seating charts.
• Seat guests and maintain control of wait times.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving.
• Answer restaurant telephone line during assigned hours of operation.

Skills

Guest service experience

High energy

Communication

Job description

Hunter Super Techs - TurnPoint in Buffalo, NY is seeking a friendly Host to warmly welcome guests and manage the host station. You will review seating plans and reservation books to optimize flow and seating efficiency.

You will seat guests, monitor wait times, maintain clean dining areas, and interact with guests to ensure satisfaction. The role requires clear communication with guests and team members and handling calls on the restaurant telephone line during shifts.