Guest Concierge & Receptionist - Flexible Hours + Bonus

Frenchies, LLC; Thornton (CO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Opportunity for advancement

Training & development

Flexible Schedules - no late nights!

Job summary

Frenchies, LLC is seeking a customer-oriented individual to join our vibrant salon team. With a focus on creating exceptional guest experiences, you will handle guest interactions, maintain salon standards, and embrace the Frenchies culture. If you have a minimum of 2 years in customer service and a positive outlook, we want you!

Qualifications

• Minimum of 2 years in customer service.
• Preferred experience in a receptionist or concierge role.
• Exceptional communication skills and a professional demeanor.

Responsibilities

• Warmly greet guests and assist them with checking in and out.
• Efficiently handle appointment scheduling and phone inquiries.
• Educate guests on the Frenchies Way and ensure a seamless experience.

Skills

Communication

Multitasking

Customer Service

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Training & development

Are you ready to be the heart of a vibrant salon where your smile and efficiency set the tone for an exceptional customer experience?

At Frenchies, we're looking for someone who doesn't just handle tasks but elevates our guest's day with their positivity and proactive service. Join us in a dynamic, stylish environment free from harsh chemicals and full of opportunities.

We Offer

• Monthly bonus opportunity based on performance
• Paid training on customer service and nail care education
• Opportunity to become a Nail Technician
• Employees receive substantial discounts on services and products
• Flexible Schedules - no late nights!

Company Culture:

• At Frenchies, we cherish a fun, supportive, and health-focused environment.
• This nurturing atmosphere supports your well-being and inspires everyone to thrive professionally and personally in a modern and stylish space.

Responsibilities:

• Warmly greet guests and assist them with checking in and out
• Efficiently handle appointment scheduling and phone inquiries
• Uphold salon cleanliness and maintain our high standards
• Educate guests on the Frenchies Way and ensure a seamless experience
• Inform guests about the benefits of the Frenchies Polish Pass program, encouraging enrollment
• Provide attentive service throughout guests' visits to enhance comfort

Qualifications:

• Minimum of 2 years in customer service
• Preferred experience in a receptionist or concierge role
• Exceptional communication skills and a professional demeanor
• Excellent multitasking abilities and a proactive work ethic
• A friendly, team-oriented attitude

Frenchies Modern Nail Care

Frenchies is not your typical nail salon. Frenchies is a clean, modern, and engaging nail salon providing exceptional services for guests. When you visit a Frenchies you’ll find friendly professionals, a fun vibe, and a super clean inviting space that gives you all the good feels.

Core Values

• Healthy: Provide a Healthy environment that contributes to the well-being and self-improvement of all.
• Smart: Commit to smart business practices that embrace growth, change, and evolution.
• Accountable: Deliver our very best in all we do and hold ourselves accountable for results.
• Fun: Promote a positive, ego free, and fun culture where teamwork and transparency thrive.

At Frenchies, you'll love your work, and we'll love you right back.