Salon Guest Experience Specialist

Frenchies of Tampa; Tampa (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Referral bonus

Paid training on customer service andN

Nail Technician pathway

Employee discounts on services and产品

Flexible schedule

Job summary

Frenchies Modern Nail Care is seeking a friendly receptionist/concierge to warmly greet guests, manage check-in/check-out, and handle appointment scheduling with a proactive, service-oriented approach. The role includes educating guests on the Frenchies Way and driving enrollment in the Polish Pass program.

You will contribute to a cheerful, clean, and modern salon environment, with opportunities for growth, training, and advancement.

Qualifications

• Minimum of 2 years in customer service.
• Preferred receptionist/concierge experience.
• Excellent communication and professional demeanor.

Responsibilities

• Warmly greet guests and assist with check-in/out.
• Schedule appointments and handle phone inquiries.
• Maintain salon cleanliness and high standards.

Skills

Customer service

Communication

Multitasking

Team-oriented

Professional demeanor

Job description

Frenchies Modern Nail Care is seeking a friendly receptionist/concierge to warmly greet guests, manage check-in/check-out, and handle appointment scheduling with a proactive, service-oriented approach. The role includes educating guests on the Frenchies Way and driving enrollment in the Polish Pass program.

You will contribute to a cheerful, clean, and modern salon environment, with opportunities for growth, training, and advancement.