Guest Concierge & Local Experience Curator

Starwood Hotels & Resorts Worldwide, Inc.; New York (NY); On-site; USD 40,000 - 44,000; Full time

Job summary

Starwood Hotels & Resorts Worldwide, Inc. is seeking a Concierge who loves to eat, drink, chat, and explore, and who will share thoughtful, personal recommendations with guests. The role emphasizes exceptional guest service and a passion for local discovery.

We value a minimum of 1 year of similar experience, a possible post-secondary diploma, flexibility for 24-hour operations, and a team‑oriented, detail‑driven mindset that helps guests enjoy Brooklyn’s hidden gems and memorable experiences.

Qualifications

• Passionate about guest service with 1 year of similar work experience.
• A post-secondary diploma or degree would be a plus.
• Experience in concierge operations, teamwork, and attention to detail.
• Flexible and able to meet the demands of a 24-hour operation.

Responsibilities

• Provide thoughtful, personal recommendations to guests.
• Arrange restaurant reservations and experiences.
• Offer local knowledge and neighborhood background.

Skills

Guest service

Concierge experience

Team player

Detail oriented

Education

Post-secondary diploma/degree

Job description

Starwood Hotels & Resorts Worldwide, Inc. is seeking a Concierge who loves to eat, drink, chat, and explore, and who will share thoughtful, personal recommendations with guests. The role emphasizes exceptional guest service and a passion for local discovery.

We value a minimum of 1 year of similar experience, a possible post-secondary diploma, flexibility for 24-hour operations, and a team‑oriented, detail‑driven mindset that helps guests enjoy Brooklyn’s hidden gems and memorable experiences.