Concierge

Starwood Hotels & Resorts Worldwide, Inc.; New York (NY); On-site; USD 40,000 - 44,000; Full time

Job summary

Starwood Hotels & Resorts Worldwide, Inc. is seeking a Concierge who loves to eat, drink, chat, and explore, and who will share thoughtful, personal recommendations with guests. The role emphasizes exceptional guest service and a passion for local discovery.

We value a minimum of 1 year of similar experience, a possible post-secondary diploma, flexibility for 24-hour operations, and a team‑oriented, detail‑driven mindset that helps guests enjoy Brooklyn’s hidden gems and memorable experiences.

Qualifications

• Passionate about guest service with 1 year of similar work experience.
• A post-secondary diploma or degree would be a plus.
• Experience in concierge operations, teamwork, and attention to detail.
• Flexible and able to meet the demands of a 24-hour operation.

Responsibilities

• Provide thoughtful, personal recommendations to guests.
• Arrange restaurant reservations and experiences.
• Offer local knowledge and neighborhood background.

Skills

Guest service

Concierge experience

Team player

Detail oriented

Education

Post-secondary diploma/degree

Job description

Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.We are currently in search of a Concierge and a true bon vivant—a person who loves, more than anything, to eat, drink, chat, and explore, someone who’ll share thoughtful, personal recommendations on everything from secret sunsets in Brooklyn to an award-winning bar in Brooklyn. We’re looking for someone who cares deeply about details, who’ll get you a table at that impossible-to-reserve restaurant, then send you for drinks at a blissful hideaway you’d never have found, introduce you to an incredible gallery, give you background on the neighborhood, and anything else you can imagine. So if your dream job involves talking at length about who makes the best local, well...anything—we'd love to hear from you. About you... Passionate about guest service and a minimum of 1 year of similar work experience. A post-secondary diploma or degree would be a plus. Experience in concierge operations, a team player, hard worker, and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.**About us...**As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.Hourly rate: $29.80Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.