Guest Concierge Bellman - Part-Time, Tips Included

Mountain Lake LLC; Mountain Lake (VA); On-site; USD 11,000 - 16,000; Part time

Job summary

Mountain Lake LLC in Pembroke, VA is seeking a courteous Bellman to welcome guests, assist with luggage, and guide them to rooms and hotel amenities. This part-time role emphasizes proactive guest service and teamwork with front desk and housekeeping to ensure smooth arrivals and departures.

You will handle luggage safely, coordinate transportation, and provide local area information. The position pays $10.00 per hour plus tips, with the opportunity to contribute to a guest-focused hospitality

Qualifications

• Ability to lift and carry heavy luggage safely.
• Valid driver’s license for transportation assistance.
• Strong communication and customer service skills.
• Basic knowledge of the local area and hotel layout.
• Ability to stand and walk for extended periods.

Responsibilities

• Greet guests upon arrival and departure and assist with luggage.
• Escort guests to rooms and explain room features and hotel amenities.
• Coordinate with front desk and housekeeping for timely readiness.
• Maintain cleanliness of lobby and bell service areas.
• Arrange transportation and provide taxi directions.
• Respond promptly to guest inquiries and requests.
• Store and retrieve luggage securely.

Skills

Luggage handling

Customer service

Communication skills

Valid driver's license

Local area knowledge

Stamina

Job description

Mountain Lake LLC in Pembroke, VA is seeking a courteous Bellman to welcome guests, assist with luggage, and guide them to rooms and hotel amenities. This part-time role emphasizes proactive guest service and teamwork with front desk and housekeeping to ensure smooth arrivals and departures.

You will handle luggage safely, coordinate transportation, and provide local area information. The position pays $10.00 per hour plus tips, with the opportunity to contribute to a guest-focused hospitality