Guest-Centric Server with Tips

Ugly-Dumpling-4; Newark (DE); On-site; USD 21,000 - 30,000; Part time

Job summary

Ugly Dumpling in Newark, Delaware is seeking a friendly server to welcome guests and explain menu items, including daily specials, while handling accurate orders and dietary needs. You will serve food and beverages promptly, manage payments via POS, and collaborate with kitchen staff to ensure timely delivery.

The role emphasizes strong communication, multitasking in a fast-paced setting, and upholding brand standards and health/safety guidelines.

Qualifications

• Previous restaurant or hospitality experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Strong customer service orientation and attention to detail.
• Basic math skills for handling transactions.

Responsibilities

• Welcome guests, explain menu items, and answer questions about ingredients or allergens.
• Take accurate orders and communicate dietary needs to the kitchen.
• Serve food and beverages promptly and monitor guest needs.
• Respond to feedback, resolve issues, and elevate concerns to management.
• Maintain knowledge of menu items, promotions, and brand points.
• Use POS to enter orders, handle payments, and process transactions.
• Coordinate with kitchen staff to ensure timely delivery of orders.
• Assist with food presentation to meet quality standards.
• Follow health, safety, and sanitation guidelines.
• Keep work areas clean and organized; assist with opening/closing duties.

Skills

Excellent communication

Multitasking

Customer service

Attention to detail

Stand and walk

Tools

POS system

Job description

Ugly Dumpling in Newark, Delaware is seeking a friendly server to welcome guests and explain menu items, including daily specials, while handling accurate orders and dietary needs. You will serve food and beverages promptly, manage payments via POS, and collaborate with kitchen staff to ensure timely delivery.

The role emphasizes strong communication, multitasking in a fast-paced setting, and upholding brand standards and health/safety guidelines.