Guest-Centric Hotel Security Specialist

Makeready; Houston (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

PTO and PTO exchange

401k matching

Maternity/paternity leave

Pet insurance

Student loan repayment program

Job summary

The Greenleigh River Oaks, opening Fall 2026, by Makeready, is seeking a professional Security Officer to maintain a secure, welcoming environment across the property. You will monitor facilities, patrol guest areas, respond to incidents, and support guests and team members with a calm, service-oriented presence.

Ideal candidates bring hotel security or related experience, strong safety knowledge, excellent communication, and the ability to work flexible shifts including evenings, weekends, and

Qualifications

• Prior experience in hotel security, hospitality, or related fields preferred.
• Strong understanding of safety procedures and emergency response.
• Excellent communication, customer service, and problem-solving skills.
• Ability to stay calm and professional in emergencies or high-pressure situations.
• Attention to detail, situational awareness, and good judgment.
• Professional, dependable, service-oriented demeanor.

Responsibilities

• Monitor the property to ensure safety and security of guests, team members, visitors, and facilities.
• Conduct regular patrols of guest areas, back-of-house spaces, parking, and grounds.
• Respond promptly to security incidents, emergencies, guest requests, and safety concerns.
• Prepare accurate incident reports and maintain documentation.
• Assist with emergency procedures, evacuations, and safety protocols.
• Monitor security equipment and report issues with surveillance systems, alarms, or access controls.
• Provide a visible, approachable presence and assist guests with directions and questions.
• Report unsafe conditions or maintenance concerns to hotel leadership.
• Collaborate with hotel departments to promote a safe environment.

Skills

Customer service

Communication

Problem-solving

Situational awareness

Professional demeanor

Calm under pressure

Stand/walk for long periods

Education

CPR/First Aid certification (preferred)

Tools

Surveillance equipment

Job description

The Greenleigh River Oaks, opening Fall 2026, by Makeready, is seeking a professional Security Officer to maintain a secure, welcoming environment across the property. You will monitor facilities, patrol guest areas, respond to incidents, and support guests and team members with a calm, service-oriented presence.

Ideal candidates bring hotel security or related experience, strong safety knowledge, excellent communication, and the ability to work flexible shifts including evenings, weekends, and