Hotel Security & Guest Safety Specialist

galehotels; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The National Hotel, operated by Gale Hotels, is seeking a Security Officer to ensure safety for guests, employees, and visitors. You will enforce hotel policies, protect property, and respond to emergencies while maintaining clear records and coordinating with local authorities as needed.

The role requires vigilance, strong communication, and the ability to work as part of a hospitality-focused security team in a fast-paced hotel environment.

Qualifications

• High School diploma or equivalent.
• Minimum 1 year experience as a security officer in a hotel.
• Proficiency in reading/writing English.
• Knowledge of Windows-based software.

Responsibilities

• Enforce hotel policies and standards.
• Protect guests, employees and property from theft or damage.
• Respond to emergencies and calls for assistance.
• Conduct safety inspections and investigations as needed.
• Monitor surveillance and entry points to prevent unauthorized access.
• Report incidents promptly with clear documentation.

Skills

Guest safety

Observation skills

Communication

Teamwork

Customer service

Adaptability

Discretion

Education

High School Completion

Tools

Windows OS

Job description

The National Hotel, operated by Gale Hotels, is seeking a Security Officer to ensure safety for guests, employees, and visitors. You will enforce hotel policies, protect property, and respond to emergencies while maintaining clear records and coordinating with local authorities as needed.

The role requires vigilance, strong communication, and the ability to work as part of a hospitality-focused security team in a fast-paced hotel environment.