Guest-Centric Restaurant Server (Fast-Paced)

Seneca Gaming Corporation; City of Salamanca (NY); On-site; USD 14,000 - 17,000; Full time

Job summary

Seneca Resorts & Casinos is seeking a Restaurant Server to deliver fast, friendly, and courteous service in a high-volume casino environment in Salamanca, NY. The role requires English communication, strong guest interaction, and physical stamina to stand, walk, and lift.

The position emphasizes deep product knowledge, adherence to liquor policies, teamwork, and consistent guest engagement. Training and schedule expectations are outlined in the posting.

Qualifications

• High school diploma or equivalent preferred.
• Six months previous customer service experience required.
• Must possess excellent communication skills.
• Ability to resolve problems diplomatically.

Responsibilities

• Provide prompt, friendly, and courteous service of food and beverage to all guests.
• Greet all guests within one minute in a friendly and courteous manner.
• Maintain knowledge of menu, wine lists, and daily specials.
• Be familiar with policies and procedures pertaining to liquor laws.
• Follow tip out procedures according to standards.
• Attend necessary meetings and complete required training within nine months.

Skills

Outgoing personality

Customer service

Communication skills

Calm under pressure

Education

High school diploma or equivalent

Job description

Seneca Resorts & Casinos is seeking a Restaurant Server to deliver fast, friendly, and courteous service in a high-volume casino environment in Salamanca, NY. The role requires English communication, strong guest interaction, and physical stamina to stand, walk, and lift.

The position emphasizes deep product knowledge, adherence to liquor policies, teamwork, and consistent guest engagement. Training and schedule expectations are outlined in the posting.