Guest-Centric Cashier & Checkout Specialist

The Kroger Co.; Madison (WI); On-site; USD 31,000 - 42,000; Full time

Job summary

The Kroger Co. in Madison, Wisconsin is seeking a friendly cashier/checker to create an outstanding customer experience. You will greet customers, handle transactions, and help maintain a safe, clean store.

The role requires strong communication, basic math, and reliability. You will operate the POS system, manage various payment methods, and follow company policies while delivering fast, accurate service. This position emphasizes loss prevention, responding to customer questions, and supporting

Qualifications

• Customer service experience required.
• Clear and effective communication abilities.
• Basic math proficiency (counting, addition, subtraction) required.

Responsibilities

• Greet, engage, and assist customers in-store.
• Process transactions quickly, accurately, and efficiently at the check lane.
• Understand POS system and handle cash, checks, credit/debit, and loyalty offers.
• Adhere to cash handling limits and control loss.
• Follow guidelines on restricted sale items (alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for stamps, gift cards, and coupons.
• Stay current with ads and promotions.
• Follow food safety guidelines and safety procedures.
• Identify unsafe conditions and notify management.
• Inspect equipment and report repairs.
• Answer questions about products sold in the store.
• Adhere to laws and company guidelines.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflicts constructively and honestly handle customer information.
• Follow directions and seek help when needed.
• Provide support for minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Skills

Customer service

Effective communication

Basic math

Job description

The Kroger Co. in Madison, Wisconsin is seeking a friendly cashier/checker to create an outstanding customer experience. You will greet customers, handle transactions, and help maintain a safe, clean store.

The role requires strong communication, basic math, and reliability. You will operate the POS system, manage various payment methods, and follow company policies while delivering fast, accurate service. This position emphasizes loss prevention, responding to customer questions, and supporting