Guest‑Centric Burger Team Member

Coma Coffee Roasters; Cottleville (MO); On-site; USD 15,000 - 21,000; Full time

Job summary

Hi-Pointe Drive-In is seeking a Team Member to help deliver exceptional service in a fast-casual setting, handling orders, guest interactions, and station upkeep. The role emphasizes accountability, a passion for people, and the ability to serve a high volume of burgers with pride.

You will work with a team of high achievers, learn the menu and beverage offerings, and participate in maintaining food safety and cleanliness across assigned stations.

Qualifications

• High school diploma or equivalent preferred.
• Hepatitis A vaccination record.

Responsibilities

• Maintaining all areas of the restaurant, keeping it squeaky clean, stocked, and presentable.
• Greeting every guest and providing out-of-this-world service.
• Staff should be knowledgeable about our chef-driven menu, beverages, and daily specials.
• Taking orders with the guest and delivering orders to the customer.
• Removing trash from guests' tables and offer drink refills.
• Process customer payments.
• Check up on every guest, resolving any issues or complaints promptly and professionally.
• Food preparation and assistance to the KM and AKM.
• Responsible for maintenance and food safety of the assigned station.
• Setting up stations and stocking necessary supplies.
• Cooking food items in cooperation with other kitchen staff to ensure a positive guest experience.
• Cleaning and organizing stations and other kitchen equipment.
• Maintaining food cost standards by effectively managing inventory, food ordering, portion control, etc.
• Understanding and adhering to all local and state food safety requirements and prioritizing safety with the team.
• Adhering to company standards, including personal hygiene and appearance.
• Assisting in community-related events, festivals, etc.
• Serving as an ambassador of Hi. And having pride in who we are.
• Any other tasks as assigned by your manager.

Skills

Customer service

People skills

Education

High school diploma or equivalent

Job description

Hi-Pointe Drive-In is seeking a Team Member to help deliver exceptional service in a fast-casual setting, handling orders, guest interactions, and station upkeep. The role emphasizes accountability, a passion for people, and the ability to serve a high volume of burgers with pride.

You will work with a team of high achievers, learn the menu and beverage offerings, and participate in maintaining food safety and cleanliness across assigned stations.