Guest-Centric Bartender: Elevate the Experience

Lotte Hotel Americas; Seattle (WA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive wages

Team Member Recognition

Job summary

LOTTE HOTEL SEATTLE is seeking a passionate bartender to provide an exceptional guest experience in our dynamic bar. Reporting to the Food & Beverage Manager, you will craft alcoholic and non-alcoholic beverages, take orders, and deliver friendly service that reflects our standards.

Ideal candidates have high school diploma or equivalent, prior experience in food & beverage, strong English communication, and the ability to multitask in a fast-paced setting while maintaining eye for detail and

Qualifications

• Education: High school diploma or its equivalent. Bachelor’s degree or higher in related field preferred.
• Experience: Experience in food & beverage services.
• Excellent organizational and computer skills.
• Possess a gracious, friendly, and fun demeanor.
• Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
• Strong verbal and written communication skills in English.
• Ability to work independently and to partner with others to promote an environment of teamwork.
• Results oriented with the ability to be flexible and work well under pressure.
• Excellent interpersonal skills with strong written and verbal communication abilities.
• Ability to work a flexible schedule: weekends, holidays, PM, and overtime when needed.

Responsibilities

• Preparing alcoholic or non-alcoholic beverages for bar and patrons. Interacting with customers, taking orders and serving snacks and drinks. Assessing bar customers' needs and preferences and making recommendations.
• Communicate inventory needs to managers and leads.
• Follow the company's brand standards and code of business conduct.
• Keep informed of the company's values and ideal conduct. Act accordingly.
• Pursue the operational goal by carrying out all assignments tasked by a senior employee.
• Attend necessary training sessions as required by a training manager in accordance with any training plans.
• Maintain positive and productive working relationships with other employees and departments
• Adhere to hotel grooming standards at all times
• Use professional and polished language in all written and oral communication
• Lead with passion and enthusiasm with a commitment to excellence and a creative approach
• Dedicated to creating personalized experiences and lasting memories for our guests
• Ensure the implementation of the highest standards in guest service, constantly seek out ways to improve product and service as well as increase volumes and profits
• Follow department policies, procedures and service standards
• Follow all safety policies
• Oversee for cleanliness, organization and housekeeping/maintenance standards
• Stand for an extended period of time or for an entire work shift.
• Maintain proper posture while at the desk and work area.
• Enter and locate work-related information using computers and/or point of sale systems
• Other duties as assigned

Skills

Drink recipes knowledge

Computer skills

Communication skills

MS Office proficiency

Hotel/restaurant law knowledge

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

MS Office (Word, Excel, PowerPoint)

Job description

LOTTE HOTEL SEATTLE is seeking a passionate bartender to provide an exceptional guest experience in our dynamic bar. Reporting to the Food & Beverage Manager, you will craft alcoholic and non-alcoholic beverages, take orders, and deliver friendly service that reflects our standards.

Ideal candidates have high school diploma or equivalent, prior experience in food & beverage, strong English communication, and the ability to multitask in a fast-paced setting while maintaining eye for detail and