Guest-Centric Automotive Receptionist — Front Desk Lead

Asbury Automotive Group; Boston (MA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Comprehensive benefits

Paid holidays and paid time off

Paid training

401(k) with company match

Job summary

Asbury Automotive Group in Boston, MA is seeking an Automotive Receptionist who will be the first impression of our brand. You will warmly welcome guests, manage high call volumes, and route inquiries to the appropriate department, delivering a polished, professional, and welcoming experience from the moment guests arrive or call.

This role offers pay of $19.00-$20.00 per hour with weekly pay and comprehensive benefits.

Qualifications

• Excellent communication and guest service skills.
• Professional presence and polished demeanor.
• Ability to multitask and remain composed in a high-energy dealership environment.
• Flexible schedule with willingness to support multiple areas of the operation.
• Strong computer and phone proficiency, including Microsoft Outlook.
• Must pass pre-employment screening.

Responsibilities

• Welcome and assist all walk-in guests with professionalism, warmth, and urgency
• Manage a high volume of inbound phone calls and direct guests efficiently to the appropriate department or team member
• Assess guest needs quickly and ensure a seamless transition to sales, service, or management teams
• Provide accurate information, take detailed messages, and ensure timely communication
• Support administrative and clerical duties that contribute to daily operational excellence
• Maintain the front reception area as a polished reflection of our flagship facility
• Adapt to evolving business needs and support additional responsibilities as assigned by management

Skills

Communication

Guest Service

Multitasking

Professional Presence

Bilingual

Tools

Microsoft Outlook

Job description

Asbury Automotive Group in Boston, MA is seeking an Automotive Receptionist who will be the first impression of our brand. You will warmly welcome guests, manage high call volumes, and route inquiries to the appropriate department, delivering a polished, professional, and welcoming experience from the moment guests arrive or call.

This role offers pay of $19.00-$20.00 per hour with weekly pay and comprehensive benefits.