Guest Care Specialist – RV Service & Hospitality

Campers Inn RV; Seffner (FL); Presencial; USD 36.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Ongoing career development

Comprehensive health and welfare plan

Competitive compensation

Descripción de la vacante

Campers Inn RV is seeking a Customer Care Specialist to create an exceptional first impression and sustain a high level of hospitality, customer satisfaction, and loyalty. The role supports service scheduling, payment processing, and cross-department coordination within the RV dealership.

The position emphasizes accurate documentation, clear communication, and a team-focused approach, contributing to Campers Inn RV’s mission of customer care excellence and growth across locations.

Formación

• High School Diploma or equivalent is required.
• Minimum of one year experience preferred.
• RV or automotive dealership environment experience preferred.
• Exceptional interpersonal and telephone skills; strong verbal and written communication.

Responsabilidades

• Greeting and assisting all service and Crown Club customers in a professional and timely manner.
• Answering and routing incoming calls efficiently.
• Taking accurate messages for advisors and ensuring timely communication.
• Assisting with service scheduling as needed.
• Directing customers to proper departments or manufacturer customer care when applicable.
• Processing payments and accurately closing work orders upon receipt of funds.
• Maintaining proper documentation and transaction accuracy.
• Supporting overall service department communication and flow.

Conocimientos

Interpersonal skills

Telephone skills

Verbal communication

Written communication

Multitasking

Microsoft Office

Systems2K knowledge

Educación

High School Diploma or equivalent

Herramientas

Systems2K

Descripción del empleo

Campers Inn RV is seeking a Customer Care Specialist to create an exceptional first impression and sustain a high level of hospitality, customer satisfaction, and loyalty. The role supports service scheduling, payment processing, and cross-department coordination within the RV dealership.

The position emphasizes accurate documentation, clear communication, and a team-focused approach, contributing to Campers Inn RV’s mission of customer care excellence and growth across locations.