Receptionist

Campers Inn RV; Merrimack (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401k with employer match

Paid time off

Career development opportunities

Job summary

Campers Inn RV in Merrimack, NH seeks a friendly Receptionist to welcome visitors, answer calls, and provide accurate information about the dealership. You will support daily operations by taking messages, directing inquiries, and keeping the reception area tidy while coordinating mail and office supplies.

Ideal candidates have a high school diploma, 1 year of related experience, strong communication skills, and proficiency with MS Office; knowledge of Systems2K is a plus.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year experience preferred; RV or automotive dealership experience preferred.
• Strong interpersonal and telephone skills; excellent verbal and written communication.

Responsibilities

• Answers telephones and directs callers to the appropriate associate.
• Greets and directs visitors to the company.
• Takes and retrieves messages for various personnel.
• Provides callers with information such as address, directions, and website.
• Keeps reception and customer lounge clean and stocked with refreshments.
• Coordinates mail services (FedEx/UPS) and office supplies.
• Performs related clerical duties and maintains organized records.

Skills

Interpersonal skills

Telephone skills

Verbal communication

Written communication

Multitasking

Professional appearance

Customer service

Information management

Organizing

Planning

Attention to detail

Reliability

MS Office

Systems2K

Lifting 50 lbs

Education

High School Diploma or equivalent

Tools

Systems2K

Job description

Campers Inn RV is looking for a Receptionist. This role is responsible for providing an excellent first impression of Campers Inn by achieving and sustaining a high level of hospitality, customer satisfaction, and loyalty.

At Campers Inn RV, our vision is to be the Trusted Resource and preferred dealership for our employees, customers and partners, and the industry’s innovation leader and positive disruptor. Positioned for global growth, we are the most respected brand in the business, creating value with all of our dealerships by providing career opportunities for our employees and making our communities better. We are guided by our company’s values of Integrity, Teamwork, Continuous Improvement and Corporate Sustainability, at all levels and in all areas of both our business and individual work decisions and actions.

Established in 1966 by Art and Fran Hirsch, Campers Inn RV has grown to become the Nation's Largest Family-Operated RV Dealership with over 27 locations in 15 states. Established on the principle that every customer deserves to be treated fairly and with respect, we focus on providing 5-star customer service to everyone who walks through our doors. Since 2010, Campers Inn RV has been consistently named Top 50 RV Dealership in the U.S. and was recently named, by RVBusiness, one of the Top 5 Blue Ribbon RV Dealerships.

What We Offer

• Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education
• Comprehensive health and welfare plan all full-time employees (30+ hours/week), including:
  • Major Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance (Basic, Supplemental, Spouse, and Child available)
  • Employee Assistance Program (EAP)
  • Paid Time Off
  • Qualified retirement plan (401k) with Employer Match
• Fair and competitive compensation

Essential Job Functions

• Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate’s voice mailbox when the associate is unavailable
• Greets and directs visitors to the company
• Takes and retrieves messages for various personnel
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information
• Keeps customer lounge and reception areas clean and ensure refreshments are available
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assists in the ordering, receiving, stocking and distribution of office supplies
• Assists with other related clerical duties such as photocopying, faxing, filing and collating, keeping customers area(s) clean and organized

Qualifications

• Education:
  • High School Diploma or equivalent is required
• License & Certifications:
• Experience:
  • A minimum of one year experience preferred.
  • Experience in RV or automotive dealership environment is preferred.
• Abilities:
  • Exceptional interpersonal and telephone skills
  • Effective verbal and written communication skills
  • Ability to multi task in a fast paced environment
  • Professional personal presentation
  • Customer service orientation
  • Information management
  • Organizing and planning
  • Attention to detail
  • Reliability
  • Proficiency in MS office
  • Knowledge or ability to learn company system applications, such as Systems2K and other applicable software
  • Ability to bed or sit for long periods of time
  • Ability to be able to reach above shoulders and lift a minimum of 50 pounds
  • Ability to work in a climate-controlled environment
  • Ability to continuously engage in visual activities, such as use of computer, files, and reports

Camper’s Inn RV is proud to be an Equal Opportunity Employer and Drug Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Camper’s Inn RV makes hiring decisions based solely on qualifications, merit, and business needs at the time.