Guest Billing & Accounts Coordinator

Ciena Healthcare; West Bloomfield Charter Township (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

401K with matching funds

Life Insurance

Tuition Reimbursement

Job summary

Ciena Healthcare in Michigan is seeking a Business Office Coordinator to oversee daily accounting tasks including billing, deposits, and guest trust fund administration. The role requires accuracy, privacy, and timely financial reporting.

You will balance guest accounts, prepare statements, assist with medical assistance applications, and maintain filing systems while supporting staff and guests with professionalism and care.

Qualifications

• High school diploma or equivalent.
• One year experience in an Accounting role.
• Bachelor’s Degree in Accounting, Finance or related field preferred.

Responsibilities

• Balance Guest accounts and provide copies of statements.
• Prepare and disburse monthly cash allowances.
• Creates and distributes monthly billing statements.
• Assist Guests with the completion of medical assistance applications and verify eligibility.
• Completes representative payee forms on behalf of Guests who are unable to do so on their own.
• Coordinate closure related to accounts of deceased Guests (trust account, death certificate, life insurance claims, funeral expenses, final bills, etc)
• Establishes, develops, maintains and updates filing system for the Business Office.
• Reviews weekly account receivables and payables with the Administrator or designee.
• Maintains the comfort, privacy and dignity of Guests and interacts with them with warmth, respect.
• Communicates and interacts effectively with Guests, visitors, families, peers and supervisors.
• Reports all Guest concerns to the appropriate department head.
• Attend and participate in departmental meetings and in-services as directed.

Education

High school diploma or equivalent

Bachelor’s Degree in Accounting, Finance or related field preferred

Job description

Ciena Healthcare in Michigan is seeking a Business Office Coordinator to oversee daily accounting tasks including billing, deposits, and guest trust fund administration. The role requires accuracy, privacy, and timely financial reporting.

You will balance guest accounts, prepare statements, assist with medical assistance applications, and maintain filing systems while supporting staff and guests with professionalism and care.