Guest Attendant Information Desk

Akron Children's; Boardman (OH); On-site; USD 30,000 - 35,000; Part time

Job summary

Akron Children's is seeking a part-time Guest Attendant for the Information Desk in Boardman, OH. The role focuses on providing a welcoming experience for patients and visitors, ensuring safety by screening access, and delivering outstanding customer service. Candidates should thrive in a supportive environment and have a High School diploma. This entry-level position offers flexible shifts with rotating weekends and holidays.

Qualifications

• Previous customer service experience is strongly desired.
• Experience in healthcare is preferred.
• No certification or supervisory experience required.

Responsibilities

• Serve as a resource and link in assigned areas, offering directions.
• Screen and facilitate access for patients and visitors.
• Exhibit outstanding communication skills.

Skills

Customer service

Communication

Problem-solving

Teamwork

Education

High School Graduate or equivalent

Job description

Join to apply for the Guest Attendant Information Desk role at Akron Children's.

15 hours ago - Be among the first 25 applicants.

Part Time (18 hours per week)

Days, 6:00am to 6:00pm, 7:00am to 3:00pm or 8:00am to 4:00pm, rotating weekends and holidays

Onsite for the Information Desk

Summary

The Guest Attendant delivers a positive welcoming experience at critical points of first and last impressions—the entries and exits of the hospital campus. The Guest Attendant sets a positive, helpful, and supportive tone in every interaction.

Responsibilities

• Serve as a resource and coordinating link in assigned areas, proactively offering helpful information such as directions.
• Screen and facilitate access for patients, families, and visitors.
• Summon supplementary security assistance as required to quell disturbances and prevent unauthorized access.
• Exhibit outstanding human interaction and communication skills.
• Be proactive, enthusiastic, helpful, and supportive.
• Work independently or as part of a team.
• Handle occasional stressful situations or tense interactions.
• Perform other duties as required.

Technical Expertise

• Previous customer service or equivalent experience is strongly desired.
• Experience in healthcare is preferred.

Education and Experience

• High School Graduate or equivalent required.
• No certification, experience, or supervisory experience required.

FTE: 0.45

Status: Onsite

Seniority level

Entry level

Employment type

Part-time

Job function

Management and Manufacturing

Industries

Hospitals and Health Care

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