Operations Attendant

Cleveland Clinic; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

Join Cleveland Clinic Akron General’s Bath Health and Wellness Center as an Operations Attendant. This role supports member entry, handles point-of-sale transactions, distributes information, answers calls, and completes cleaning tasks in the Lifestyles area.

We seek a friendly caregiver who can work variable hours, perform basic computer tasks, and provide excellent service to members and guests in a busy fitness-oriented facility within the Cleveland Clinic system.

Qualifications

• Can work variable hours.
• Basic computer proficiency.
• High School Diploma or GED.
• BLS Certification through the American Heart Association or American Red Cross.
• Customer service, housekeeping or health club experience.

Responsibilities

• Handle member entry, POS transactions and information dissemination.
• Answer incoming telephone calls and relay messages as needed.
• Register members for programs and complete required paperwork.
• Maintain cleanliness and inventory in the Lifestyles area.

Skills

Variable hours

Computer proficiency

Attention to detail

Education

High School Diploma or GED

BLS Certification (AHA/Red Cross)

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Operations Attendant

Location

Akron

Facility

Bath Health and Wellness

Department

Lifestyles-Cleveland Clinic Akron General

Job Code

B99916

Shift

Day/Evening/Night/Weekend

Schedule

5:00am-10:30pm

Job Summary

Job Details

Join Cleveland Clinic Akron General’s Bath Health and Wellness Center and become part of a top healthcare system in Akron. This patient-friendly facility offers a variety of primary care, emergency care and specialty services along with Lifestyles, a medically based fitness program and facility.

Bath Health and Wellness Center is looking for a caregiver to join its Lifestyles team as an Operations Attendant. You will be responsible for the member entry process, point of sale functions, information dissemination, incoming telephone calls, and all cleaning assignments in your designated department. In this role, you will strive to provide the highest quality of service, exhibit excellent customer service skills, and greet all members and guests with warmth. As a member of the LifeStyles team, you gain access to a wealth of opportunities within the Cleveland Clinic system and join a fun, exciting and engaging workplace culture.

A caregiver in this position works varying shifts between 5:00AM - 10:30PM.Holiday rotation.

A caregiver who excels in this role will:

• Greet members by name and clear them for club entry.

• Maintain current information on all club programs, services and activities and promote regularly.

• Handle incoming telephone calls, take accurate messages and distribute appropriately.

• Register members and guests for appropriate programs according to established procedures.

• Carry out all point-of-sale transactions according to established procedures.

• Register all guests and make sure all paperwork is completed in full.

• Adhere to all cash drawer policies and procedures.

• Wash, dry, fold, distribute and collect soiled towels as needed into the Lifestyles locker rooms.

• Keep supply of paper and soap products stocked for member and guest use at all times.

• Complete any daily, weekly and monthly cleaning assignments within designated area.

• Keep an accurate inventory of supplies and notify the supervisor when additional supplies are needed.

• Clean and inspect equipment (e.g. washers and dryers).

• Report any necessary facility or equipment repairs to the supervisor and/or maintenance department.

Minimum qualifications for the ideal future caregiver include:

• Can work variable hours

• Basic computer proficiency

Preferred qualifications for the ideal future caregiver include:

• High School Diploma or GED

• Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross

• Customer service, housekeeping or health club experience

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.