Guest Attendant

HMC Hotel Management Consulting; Ceres (CA); On-site; Full time

Job summary

Join a leading company as a Guest Attendant at WoodSpring Suites in Ceres, CA. In this role, you will provide exceptional customer service, handle front office operations, and maintain cleanliness. We offer competitive pay, flexible access to earnings, and opportunities for career growth.

Benefits

Medical, dental, and vision benefits

Paid time off for full-time employees

DailyPay Access

Employee Assistance Program

Career Growth Opportunities

Qualifications

• At least one year in customer service; hotel experience preferred.
• Proficient with computers.

Responsibilities

• Front Office Operations: Reservations, check-ins, check-outs.
• Guest Services: Meeting guest needs, conducting tours.
• Laundry Duties: Washing, drying, folding linens.

Skills

Customer Service

Communication

Organizational Skills

Problem Solving

Job description

Join to apply for the Guest Attendant role at HMC Hotel Management Consulting.

Exciting Opportunity: Guest Attendant at WoodSpring Suites in Ceres, CA!

About the Role:

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests.

Our Culture:

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits:

• Hourly Rate: Dependent on experience, $16.75 - $18.75.
• DailyPay Access: Flexible pay options to access your earnings when you need them.
• Benefits: Medical, dental, and vision benefits, plus paid time off for full-time employees.
• Employee Assistance Program: Complimentary support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company.

Primary Duties:

• Front Office Operations: Reservations, check-ins, check-outs, and paperwork review.
• Guest Services: Meeting guest needs, conducting tours, closing sales, fulfilling requests.
• Laundry Duties: Washing, drying, folding, organizing linens and towels.
• Cleaning & Maintenance: Cleaning tasks, stocking supplies, ensuring cleanliness.
• Sales & Marketing: Assisting with in-house sales and occupancy initiatives.
• Emergency Procedures: Following safety protocols and ensuring security.
• Other Duties as Assigned.

Preferred Qualifications:

• At least one year in customer service; hotel experience preferred.
• Proficient with computers.
• Excellent communication skills.
• Strong organizational and problem-solving skills.

Physical Requirements:

• Climbing stairs and ladders.
• Performing tasks involving kneeling, standing, sitting, bending, twisting.
• Lifting up to 20lbs regularly, occasionally up to 50lbs.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. Employment is at-will. We are an Equal Opportunity Employer and comply with all applicable laws.