Guest Attendant

HMC Hotel Management Consulting; Allentown (Lehigh County); On-site; Full time

Job summary

Join a leading hospitality company as a Guest Attendant at Woodspring Suites in Allentown, PA. In this customer-facing role, you will manage front office operations, assist guests, and maintain the property. We value hard work and offer opportunities for career growth along with competitive benefits.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Paid Time Off

DailyPay Access

Employee Assistance Program

Career Growth Opportunities

Qualifications

• Minimum one year in customer service; hotel experience preferred.
• Proficient in computer skills.

Responsibilities

• Managing reservations, check-ins, check-outs, and related paperwork.
• Meeting guest needs, conducting tours, closing sales.
• Performing cleaning tasks, stocking supplies.

Skills

Customer Service

Communication

Problem Solving

Organizational Skills

Job description

Join to apply for the Guest Attendant role at HMC Hotel Management Consulting

1 week ago Be among the first 25 applicants

Join to apply for the Guest Attendant role at HMC Hotel Management Consulting

Exciting Opportunity: Guest Attendant at Woodspring Suites in Allentown, PA!

About the Role:

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests.

Our Culture:

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits:

• Hourly Rate: Dependent on experience, $16.00 - $18.00.
• DailyPay Access: Flexible pay options to access your earnings when you need them.
• Benefits: Medical, dental, and vision benefits in addition to paid time off for full-time employees.
• Employee Assistance Program: Complimentary support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company for dedicated employees.

Primary Duties:

• Front Office Operations: Managing reservations, check-ins, check-outs, and related paperwork.
• Guest Services: Meeting guest needs, conducting tours, closing sales, fulfilling special requests.
• Laundry Duties: Washing, drying, folding linens, maintaining laundry area.
• Cleaning & Maintenance: Performing cleaning tasks, stocking supplies.
• Sales & Marketing: Assisting with initiatives to increase occupancy.
• Emergency Procedures: Following safety protocols and ensuring security.
• Other Duties as Assigned.

Preferred Qualifications:

• Minimum one year in customer service; hotel experience preferred.
• Proficient in computer skills.
• Excellent communication skills.
• Strong organizational and problem-solving abilities.
• Proactive approach to solving problems.

Physical Requirements:

• Climbing stairs and ladders.
• Performing tasks involving kneeling, standing, sitting, bending, twisting.
• Lifting up to 20 lbs regularly, up to 50 lbs occasionally.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. Employment is at-will. We are committed to equal opportunity employment and comply with all applicable laws. We participate in E-Verify and prohibit unlawful harassment and discrimination. We are a drug-free workplace.