Guest Attendant

HMC Hotel Management Consulting; Broomfield (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel management company is looking for a Guest Attendant for its Woodspring Suites property in Broomfield, Colorado. This role involves front office operations and guest services in a dynamic environment, with opportunities for career growth and various employee benefits, including health and paid time off. Ideal candidates should have strong communication and problem-solving skills along with a positive attitude.

Benefits

Medical, dental, and vision benefits

Paid time off for full-time employees

DailyPay access for flexible pay options

Employee Assistance Program

Opportunities for career growth

Qualifications

• At least one year in customer service, hotel experience preferred.
• Proficient with computers.
• Strong organizational and problem-solving skills.

Responsibilities

• Manage reservations, check-ins, check-outs.
• Meet guest needs, conduct tours, fulfill requests.
• Perform cleaning tasks, wash and organize linens.

Skills

Communication

Organizational skills

Problem-Solving

Job description

Exciting Opportunity: Guest Attendant at Woodspring Suites in Broomfield, Colorado!

About the Role:

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests.

Our Culture:

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits:

• Hourly Rate: Dependent on experience, $15.75 - $17.75.
• DailyPay Access: Flexible pay options to access your earnings when you need them.
• Benefits: Medical, dental, and vision benefits, plus paid time off for full-time employees.
• Employee Assistance Program: Complimentary support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company.

Primary Duties:

• Front Office Operations: Managing reservations, check-ins, check-outs, and paperwork review.
• Guest Services: Meeting guest needs, conducting tours, closing sales, fulfilling requests.
• Laundry Duties: Washing, drying, folding, and organizing linens and towels.
• Cleaning & Maintenance: Performing cleaning tasks, stocking supplies.
• Sales & Marketing: Supporting initiatives to increase occupancy.
• Emergency Procedures: Following safety protocols and ensuring security.
• Other duties as assigned.

Preferred Qualifications:

• At least one year in customer service; hotel experience preferred.
• Proficient with computers.
• Excellent communication skills.
• Strong organizational and problem-solving skills.
• Proactive problem solver.

Physical Requirements:

• Climbing stairs and ladders.
• Tasks involving kneeling, squatting, standing, sitting, bending, twisting.
• Lifting up to 20 lbs regularly, up to 50 lbs occasionally.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. This is not an employment contract. Employment is at-will. Accommodations are available for qualified individuals with disabilities.

We are an Equal Opportunity Employer. We comply with all applicable laws and participate in E-Verify. Harassment and discrimination are strictly prohibited. We are a Drug-Free Workplace.