Guest Attendant

HMC Hotel Management Consulting; SOUTH PLAINFIELD (NJ); On-site; Full time

Job summary

Join a leading hotel management company as a Guest Attendant in South Plainfield, NJ. In this role, you will provide exceptional customer service, manage front office operations, and ensure guest satisfaction while maintaining a welcoming environment. Enjoy competitive pay and opportunities for career growth.

Benefits

Medical, dental, and vision coverage

Paid time off for full-time employees

Employee Assistance Program

DailyPay Access

Career Growth Opportunities

Qualifications

• At least one year in customer service; hotel experience preferred.
• Proficient with computers.

Responsibilities

• Front Office Operations: Reservations, check-ins/outs, paperwork review.
• Guest Services: Meeting guest needs, conducting tours, fulfilling requests.
• Laundry Duties: Washing, drying, folding linens, maintaining laundry area.

Skills

Customer Service

Communication

Problem-Solving

Organizational Skills

Job description

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Exciting Opportunity: Guest Attendant at Woodspring Suites in South Plainfield, NJ!

About the Role:

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant. In this customer service role, you will be the face of our property and the first point of contact for our guests.

Our Culture:

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, operating with a small, efficient team of hospitality professionals.

Benefits:

• Hourly Rate: $16.50 - $18.50, dependent on experience.
• DailyPay Access: Flexible pay options to access your earnings when needed.
• Benefits: Medical, dental, and vision coverage, plus paid time off for full-time employees.
• Employee Assistance Program: Support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company.

Primary Duties:

• Front Office Operations: Reservations, check-ins/outs, paperwork review.
• Guest Services: Meeting guest needs, conducting tours, closing sales, fulfilling requests.
• Laundry Duties: Washing, drying, folding linens, maintaining laundry area.
• Cleaning & Maintenance: Cleaning public areas, stocking supplies.
• Sales & Marketing: Supporting initiatives to increase occupancy.
• Emergency Procedures: Following safety protocols and ensuring security.
• Other Duties as Assigned.

Preferred Qualifications:

• At least one year in customer service; hotel experience preferred.
• Proficient with computers.
• Excellent communication skills.
• Strong organizational and problem-solving skills.
• Proactive approach to solving problems.

Physical Requirements:

• Climbing stairs and ladders.
• Performing tasks involving kneeling, squatting, standing, sitting, bending, and twisting.
• Lifting, pushing, pulling up to 20 lbs regularly, up to 50 lbs occasionally.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. Employment is at-will. We are committed to equal employment opportunity and comply with applicable laws. Reasonable accommodations are available for qualified individuals with disabilities. We are a Drug-Free workplace.