Guest Arrivals Ambassador

SeaWorld Parks & Entertainment; Orlando (FL); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

FREE park admission

Discounts on food, merchandise, etc.

Scholarship opportunities

Job summary

SeaWorld Parks & Entertainment is seeking enthusiastic Guest Arrival Ambassadors in Orlando, Florida. The role focuses on delivering exceptional guest service, interacting positively with guests, and maintaining cleanliness. Candidates should be at least 18 years old, have strong communication skills, and the ability to work in various conditions.

Rewards include free park admission, ticket discounts, and scholarship opportunities. Join us to create lasting memories for our guests!

Qualifications

• At least 18 years of age.
• Ability to accurately handle cash and learn/use point of sale system.
• Previous guest service experience preferred.

Responsibilities

• Greet and interact with guests through their arrival and departure.
• Answer questions and resolve guest issues.
• Advise guests on show times and attraction information.
• Maintain cleanliness of all assigned areas.

Skills

Strong English language communication skills

Ability to maintain composure in stressful situations

Excellent multi-tasking abilities

Bilingual skills (Portuguese a plus)

Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals and we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard‑working individuals to become our Ambassadors. Play an important part on our incredible team!

What You Get To Do

As a Guest Arrival Ambassador, you’ll provide the highest level of guest service and satisfaction. Your positive attitude and can‑do spirit will make all the difference as you help create positive, lasting memories for our guests. You will:

• Greet and interact with guests through their arrival and departure
• Answer questions and resolve guest issues
• Advise guests on show times and attraction information
• Facilitate an organized guest traffic flow
• Maintain cleanliness of all assigned areas
• Sell admission and in‑park ancillary products to upgrade our guests experience
• Perform other duties as assigned

What It Takes To Succeed

• At least 18 years of age
• Strong English language communication skills
• Ability to maintain composure in stressful situations
• Excellent multi‑tasking abilities
• Ability to train on and properly use protective equipment
• Ability to stand for entire shift
• Ability to push/pull up to 40 pounds
• Ability to accurately handle cash and learn/use point of sale system
• Ability to work indoors and outdoors in all weather conditions
• Previous guest service experience preferred
• Bilingual skills (Portuguese a plus)
• Basic math skills desired

The rewards of the position

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.