Guest Arrival Concierge | Luggage & Local Info

Dimension Hospitality; Scottsdale (AZ); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Tips eligible

Job summary

Dimension Hospitality in Scottsdale seeks a friendly Bell Staff team member to warmly welcome guests, assist with luggage, and support arrival and departure experiences with a professional, guest-focused approach.

You will provide directions, local recommendations, escort luggage, and coordinate transportation as needed, in a fast-paced environment that rewards service excellence and teamwork.

Flexibility is important, including mornings, evenings, weekends, and holidays.

Qualifications

• Customer service and communication skills are essential.
• Lift, carry, push, and pull luggage safely.
• Flexible schedule including mornings, evenings, weekends, and holidays.

Responsibilities

• Welcome guests with a professional and friendly attitude.
• Assist guests with transporting luggage to and from guest rooms.
• Provide directions, property information, and local area recommendations.
• Coordinate transportation requests and assist with valet and shuttle services.
• Support Front Desk operations during busy periods.
• Maintain a clean, organized, and inviting lobby and entrance area.
• Respond promptly to guest requests and inquiries.
• Deliver outstanding customer service to enhance the guest experience.

Skills

Customer service

Communication skills

Guest relations

Job description

Dimension Hospitality in Scottsdale seeks a friendly Bell Staff team member to warmly welcome guests, assist with luggage, and support arrival and departure experiences with a professional, guest-focused approach.

You will provide directions, local recommendations, escort luggage, and coordinate transportation as needed, in a fast-paced environment that rewards service excellence and teamwork.

Flexibility is important, including mornings, evenings, weekends, and holidays.