Guest Ambassador

Punch-Bowl-Social; Denver (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Flexible working hours

Opportunity for growth and development

Referral bonus program

Team member discounts on food, bebidaи

Job summary

Punch Bowl Social in Denver is hiring Security Ambassadors to help keep guests safe and ensure a welcoming atmosphere. You will greet guests, monitor alcohol service, and coordinate with staff to prevent over-service while maintaining a fun environment.

The role emphasizes guest experience, teamwork, communication, and a positive attitude; prior high-volume restaurant/bar experience is a plus. Training will cover policies and safety procedures, and opportunities for growth are available.

Qualifications

• Value guest experiences and take pride in quality service.
• Positive attitude and professional demeanor.
• Clear communication and comfort talking with strangers.
• Strong teamwork and willingness to help others.
• Experience in a high-volume restaurant/bar is a plus.

Responsibilities

• Keep guests safe by monitoring guests' alcohol consumption.
• Greet guests, answer questions and suggest food and drinks.
• Perform security-related tasks during alcohol service.
• Maintain communication with the door host, bartenders and management.
• Support team with cleanliness and side work.
• Participate in opening, continuous and closing procedures.

Skills

Guest experience

Attitude

Communication

Teamwork

High-volume service

Job description

Description

Security Ambassadors – We want you at Punch Bowl Social!

Life is short, work somewhere awesome. Join the Punch Bowl Social crew today and be the envy of all your friends.

• Competitive wages
• Flexible working hours
• Opportunity for growth and development
• Referral bonus program
• Team member discounts on food, beverage and activities!

Our security ambassadors are the key to making sure our guests are enjoying themselves in a safe environment. The good news is that your training will teach you everything you need to know to succeed on the job.

But there are a few skills you should have from the get-go:

• You value guest experiences and take pride in everything you do
• You've got attitude (the right kind, of course)
• Communication is key - you should be comfortable talking with strangers
• You understand that work is easier - and more fun - with teamwork
• Experience working in a high-volume restaurant/bar is ideal

What you'll be doing:

• Keeping our community and guests safe by ensuring guests aren’t over their limits
• Enthusiastically greeting guests, answering questions and making suggestions regarding food, drinks and service
• Responsible for various security functions related to alcohol service or refusal to serve
• Providing continual communication with the door host, bartenders and management team to ensure safety throughout the building
• Supporting all Team Members with table and service station cleanliness as needed
• Actively participating in assigned opening, continuous and closing side work

Follow us @punchbowlsocial or check us out at punchbowlsocial.com

We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.