Guest Advocate: Flexible, Fast-Paced Customer Service

Target; Commack (NY); On-site; USD 22,000 - 29,000; Full time

Job summary

Target in New York is seeking a Guest Advocate to greet guests, assist with finding products, and deliver an easy, inspiring shopping experience across the store. You will learn and apply company policies while promoting loyalty programs and services.

You’ll handle transactions, assist guests at checkout, and keep areas tidy with a positive attitude, working a flexible schedule that may include nights and weekends.

Qualifications

• Communicating and interacting with guests to build a welcoming guest experience.
• Ability to adapt to different guest interactions and situations.
• Willing to educate guests and engage around products and services.
• Capable of using handheld scanners and multiple devices as directed.

Responsibilities

• Create an easy, inspiring, and friendly guest experience by greeting guests and assisting them.
• Help guests find what they need and resolve issues for a smooth shopping experience.
• Scan and bag items efficiently, accurately, and in compliance with policies.
• Support guest services like Order Pick-Up, Drive-Up, and returns while following procedures.
• Maintain a clean, organized work area and assist peers as needed.

Skills

Guest interaction

Customer service

Communication

Teamwork

Flexibility

Problem solving

Tools

Handheld scanners

TargetApp

POS systems

Job description

Target in New York is seeking a Guest Advocate to greet guests, assist with finding products, and deliver an easy, inspiring shopping experience across the store. You will learn and apply company policies while promoting loyalty programs and services.

You’ll handle transactions, assist guests at checkout, and keep areas tidy with a positive attitude, working a flexible schedule that may include nights and weekends.