Guardian Case Manager

Harris County; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Harris County is looking for a Guardian Case Manager to oversee and coordinate comprehensive case management for incapacitated adults declared wards. The role involves developing ward care plans, arranging housing, coordinating medical and psychiatric treatment, and maintaining meticulous case records.

Under the Adult Services Program Supervisor, you’ll ensure financial and benefits applications, conduct monthly ward visits, and manage documentation to support ward well‑being and timely

Qualifications

• Bachelor's degree in Social Science or closely related field.
• At least 1 year of case management experience with adults with disabilities.
• Proficiency with personal computer software including Outlook, Word, Excel, and case management software.

Responsibilities

• Develops, implements, and manages the Initial Ward Care Plan tailored to ward needs and functioning.
• Establishes and monitors living arrangements in the ward's best interest.
• Coordinates and consents to medical and psychiatric treatment.
• Prepares and maintains comprehensive case documentation and reports.
• Applies for public and private benefits and completes required certifications.
• Provides ongoing case management including monthly visits to wards' residences.

Skills

Case management

Adult services

Documentation

Interpersonal skills

Ethical conduct

Education

Bachelor's Degree in Social Science

Tools

Case Management Software

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Department History Overview

Harris County Resources for Children and Adults was founded in 1966 as Harris County Child Welfare to provide support services for children taken under the wing of the Texas Department of Family and Protective Services. Fifty years later, Harris County Resources for Children and Adults still provides this support. But the now-county department has expanded services for early prevention, intervention, and adult services.

Vision:

To better the lives of children and adults in Harris County.

Brief Position Overview:

Under the supervision of the Adult Services Program Supervisor, the Guardian Case Manager is responsible for overseeing and coordinating case management services in legal, medical, financial, social, and psychiatric matters. They serve as the appointed Guardian for incapacitated adults with varying disabilities and challenging life circumstances who have been declared wards of Harris County.

Duties & Responsibilities:

• Develops, implements, and manages the Initial Ward Care Plan for all new guardianship cases which is tailored to meet the ward's individual needs and level of functioning for shelter, clothing, food, medical, social, educational, legal and psychiatric care.

• Establishes and monitors living arrangements that are in the best interest of the ward.

• Coordinates and consents to medical and psychiatric treatment of the wards.

• Prepares and maintains comprehensive, accurate, and timely case documentation including petitions, court reports, correspondence, and case notes.

• Applies for all public and private financial and medical benefits.

• Fulfills the financial powers and duties of a Guardian Completes and updates Ward Care Plans, Residential Facility Agreements, Annual Reports, Annual Inventories and other documents accurately and timely.

• Provides on-going case management to ensure the well-being of wards assigned including conducting monthly visits and inspections of wards' residences.

• Upon the ward's death, ensures that all funeral arrangements are made, all documents related to the death of a ward are completed and filed appropriately, known family members and all parties involved in the funeral process are notified, attend funeral services, and ensures that the deceased ward is buried or cremated as timely as possible.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call [phone] or email [e-mail]

Education:

• Bachelor's Degree in a Social Science arena, e.g., Social Work, Psychology, Sociology, Criminal Justice, or closely related field.

Experience:

• Must have one (1) year of case management experience in a Social Service setting working with adults with varying degrees of disabilities and challenging life circumstances, such as Adult Protective Services, The Harris Center for Mental Health and IDD, hospital, nursing home, or social work.

• Training and experience using a personal computer with a variety of software such as Microsoft Outlook, Microsoft Word, Microsoft Excel, and Case Management Software

Licensure:

• Reliable transportation with a valid Texas driver’s license and auto liability insurance

• Must pass the Judicial Branch Certification Commission's criminal history check to be certified as a Guardian Case Manager and obtain a Provisional Guardianship Certification within two (2) months of hire. Failure to obtain and maintain the certification will result in termination of employment.

• Successfully complete the Texas Guardianship Certification Exam through the Texas Judicial Branch Certification Commission within two (2) years of employment (Texas Government Code Chapter 155).

Knowledge, Skills & Abilities:

• Knowledge of county, state, and federal laws, the Texas Estates Code, statutes, rules, and standards governing guardianship. Knowledge of community resources.

• Understanding of the principles, practices, and techniques of case management and administration, as well as case management documentation and record keeping.

• Empathy, value, and success in dealing with various types of physical and mental disabilities, distinct cultural histories, and the unique needs of people from various socioeconomic, ethnic, and cultural backgrounds.

• Must have excellent casework and documentation skills.

• Must be self-disciplined, dependable, and capable of working independently while managing multiple projects, tasks, and demands.

• Maintains the highest standards of ethical behavior, exercising honesty, integrity, respect, confidentiality, and fairness in the execution of their official responsibilities.

• Develops and maintains effective relationships with residential facilities, caregivers, family members, benefit carriers, government officials and departments, community partners and resources, and the public.

• Handles sensitive interpersonal situations with calmness and tactfulness.

• Communicates detailed and often sensitive information effectively, both orally and in writing.

Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume"will not be accepted for qualifications.

Position Type, and Typical Hours of Work:

• Full-time | Regular

• Monday - Friday | 08:00 a.m. – 05:00 p.m.

Salary:

• Depends on Qualifications.

• Based on 26 Pay Periods

• Plus Mileage Reimbursement

Work Environment:

• Working with the Adult Population.

Work Location:

• Harris County

Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.