Case Manager - Enhanced Supervision Division (Bilingual)

Harris County; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Harris County is seeking a Case Manager to supervise defendants' compliance with release conditions, document supervision activities, and provide information to courts on noncompliance. The role involves vendor oversight, client assessment, and court reporting in a criminal justice setting.

The ideal candidate holds a related Bachelor’s degree, at least one year of relevant experience, and a valid driver’s license.

Qualifications

• Bachelor's degree in Criminal Justice, Social Work, Psychology, Sociology, Political Science, Counseling, or related field (or any Bachelor's degree).
• One year of full-time paid experience in a Criminal Justice setting.
• Valid driver's license (Texas upon hire).
• Bilingual in English & Spanish; testing may affect incentive pay.

Responsibilities

• Maintain accurate case notes documenting supervision activities and contacts.
• Inform defendants about release conditions and establish understanding of obligations; develop supervision plans and monitor compliance.
• Coordinate services from vendors and collaborate with criminal justice and human services agencies.
• Screen defendants to determine need for referrals and administer screening tests for substance use.
• Report to courts on violations and provide recommendations; testify when needed.
• Prepare monthly department reports and respond to inquiries from defendants and the public.

Skills

Communication skills

Documentation

Organization

Interpersonal skills

Bilingual English/Spanish

Education

Bachelor's degree in Criminal Justice or related field

Bachelor's degree in any field

Job description

Position Description

Under general supervision, the Case Manager is responsible for supervising client's compliance with release conditions, providing the courts with information to address noncompliance.

Under general supervision, the Case Manager is responsible for supervising client's compliance with release conditions, providing the courts with information to address noncompliance.

Duties and Responsibilities

• Case Documentation: Maintains accurate case notes documenting supervision activities and contacts.
• Defendant Release and Supervision: Informs newly released defendants about rules and conditions of release and establishes the defendant's acceptance and understanding of his or her obligations. Enforces conditions of release from the established obligations. Creates individualized supervision plans that help defendants comply with release conditions and continually monitors the defendant's ability to comply.
• Vendor Oversight and Community Collaboration: Initiates, verifies, and monitors the services defendants receive from vendors. Collaborates with personnel in criminal justice and human services agencies, representatives of the legal community, and others to achieve department goals.
• Defendant Assessment and Case Management: Screens defendants to determine if they need support service referrals to facilitate compliance with release conditions or to address specific needs. Administers screening tests to defendants to detect substance use. Reviews drug test results, and electronic monitoring and alcohol monitoring reports to ascertain defendant activity and condition compliance.
• Court Reporting: Apprises court about violations and formulates recommendations for sanctions or alternatives to incarceration as requested. Testifies in court when needed.
• Reporting: Documents and maintains information the department needs to prepare monthly reports.
• Customer Service: Responds to inquiries from defendants and the public about the pretrial process. Supports call center, monitoring unit and courts as needed.

Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call [phone] or email [e-mail] .

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education and Experience

• Bachelor's degree in Criminal Justice, Social Work, Psychology, Sociology, Political Science, Counseling, or other closely related field from an accredited university or college or Bachelor's degree in any other field of study from an accredited university or college
• One (1) year of full-time paid experience in a Criminal Justice setting.

OR

• Bachelor's degree in Criminal Justice, Social Work, Psychology, Sociology, Political Science, Counseling, or other closely related field from an accredited university or college or Bachelor's degree in any other field of study from an accredited university or college
• Two (2) years of volunteer experience in a Criminal Justice or Social Sciences setting.

Licensure

• Valid driver's license. (Texas upon hire)

Language

• Bilingual in English & Spanish. - Bilingual incentive pay will be based on testing scores.

Additional Requirements

• Ability to obtain clearance based on a criminal history background check.
• Required to present evidence of a TB skin test prior to employment. Documentation of yearly TB screen required.
• Transportation: Personal transportation for use on the job.
• Drug screening: Upon receiving a conditional offer of employment, all applicants are screened for the presence of illegal drugs.Background Screening: Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained or stored either manually or electronically (i.e. custodian, maintenance).

Automatic Disqualification

• Convictions, probation, or deferred adjudication for any Felony, and any Class A Misdemeanor.
• Convictions, probation, or deferred adjudication for a Class B Misdemeanor, if within the previous 10 years.
• Open arrest for any criminal offense (Felony or Misdemeanor)
• Family Violence conviction.

Knowledge, Skills, and Abilities

• Knowledge about the local criminal justice system.
• Effective oral and written communication skills.
• Ability to organize tasks and set priorities.
• Excellent documentation skills.
• Ability to perform tasks in a fast-paced environment.
• Ability to build and maintain professional relationships.
• Demonstrated tolerance for diverse populations.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information

Position Type and Typical Hours of Work

• Regular Full-time | 40 Hours Per Week
• Monday - Friday | Hours will be discussed during departmental interview.
  • Occasional weekends, holidays, and overtime may be required based on the specific needs and demands of the department.
  • Days off vary.

Salary

• Based on 26 Pay Periods
  • Plus, benefits

Work Environment and Physical Demands

• This position is based in an office environment, with close proximity to clients that are under our supervision. Exposure to dangerous or aggressive/adverse populations; instructs clients that are in jail with various security restrictions. Office climate can vary in temperature.
• Physical demands of travel between office locations including the Criminal Justice Center and other buildings located in the downtown area. The physical demands associated with this job are minimal, with occasional lifting and moving of objects weighing up to 10 pounds. The role is predominantly sedentary, involving mainly sitting with occasional standing and walking.

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.