GTM Strategy & Ops Sr. Director, New Verticals

Flex; New York (NY); Hybrid; USD 265,000 - 315,000; Full time

Benefits offered by this job

Medical, dental, and vision

Company equity

401(k) with company match

Unlimited PTO + 13 holidays

Parental leave

Free Flex subscription

Job summary

Flex, a NYC-headquartered fintech, is seeking a senior leader to shape and scale GTM strategy for its New Verticals. You will own planning, forecasting, and operational excellence while partnering with Sales, Product, Analytics, Finance, Risk, and RevOps to drive growth across multiple verticals.

You will build repeatable processes, lead a team, and develop business cases for new programs, ensuring data-driven decisions in a fast-moving environment.

Qualifications

• 10+ years of experience in GTM strategy, revenue operations, strategy consulting, and/or business operations preferred
• 5+ years minimum experience in a revenue leadership role
• Proven ability to build GTM strategy and operational infrastructure in greenfield or early-stage contexts
• Strong analytical expertise with ability to derive insights from limited data
• Exceptional communication skills to influence executives and cross-functional teams
• Comfortable operating in ambiguity and building structure around unstructured problems
• Experience building processes and frameworks from the ground up
• FinTech, marketplace, or network-based business experience is a strong plus

Responsibilities

• Own annual and quarterly planning for the New Verticals business unit with cross-functional input
• Own lead forecasting, pacing, and KPI reporting; build reporting infrastructure from scratch as new verticals mature
• Design and refine sales processes, pipeline frameworks, and territory structures for new verticals
• Serve as operational hub connecting Sales, Product, Marketing, Finance, Risk, and RevOps across New Verticals
• Conduct market sizing, segmentation, and TAM analysis; build business cases for decisions and investments
• Develop and lead a revenue strategy and operations team for the New Verticals portfolio

Skills

GTM strategy

Revenue operations

Strategic thinking

Analytics

Cross-functional leadership

Executive communication

Ambiguity management

Execution leadership

Greenfield build

Fundraising alignment

Job description

Flex, a NYC-headquartered fintech, is seeking a senior leader to shape and scale GTM strategy for its New Verticals. You will own planning, forecasting, and operational excellence while partnering with Sales, Product, Analytics, Finance, Risk, and RevOps to drive growth across multiple verticals.

You will build repeatable processes, lead a team, and develop business cases for new programs, ensuring data-driven decisions in a fast-moving environment.